What are the responsibilities and job description for the Front Desk Coordinator position at Quality Payroll & Benefits, Inc.?
About Us
Quality Payroll & Benefits (QPB) is a Professional Employer Organization (PEO) supporting employers with payroll, benefits, HR, and compliance services. We are a close-knit, growth-oriented team that takes pride in delivering high-touch service to our clients. Our culture values accountability, professionalism, and people who want to grow with us.
The Opportunity
We are hiring a Front Desk Coordinator to be the welcoming first point of contact for our clients, vendors, and team. This is more than a traditional receptionist role. You will be embedded in the day-to-day operations of a fast-moving service business and will regularly support our Payroll department. For the right person, this role is a launching pad into a longer career with QPB, just as a recent team member has used it as a stepping stone into our Payroll department.
What You'll Do
- Greet clients, vendors, and visitors with a polished, professional presence
- Answer and route incoming calls; serve as a reliable point of contact for client inquiries
- Maintain a clean, organized, and well-stocked front office and common areas
- Support the Payroll department with administrative tasks, data entry, and document handling
- Manage incoming and outgoing mail, deliveries, and office supply orders
- Assist with scheduling, calendar coordination, and meeting preparation
- Support leadership with light administrative projects as needed
- Maintain strict confidentiality with sensitive client and employee information
What We're Looking For
- 1 years of professional front desk, receptionist, or administrative experience
- Polished verbal and written communication. Comfortable interacting with business owners and executives
- Strong organizational skills and high attention to detail
- Proficient with Microsoft Office (Outlook, Word, Excel) and quick to learn new software
- Reliable, punctual, and dependable; this role is the face of our company
- Discretion and trustworthiness with confidential information
- A team-player mindset and willingness to pitch in beyond the job description
Bonus Points For
- Bilingual (English/Spanish)
- Prior experience in payroll, HR, benefits administration, accounting, or another professional services environment (law firm, financial services, etc.)
- Familiarity with payroll, HRIS, or CRM software
What We Offer
- Competitive hourly pay: $17–$20/hour, depending on experience
- Full benefits package, including [medical, dental, vision, HSA]
- Paid time off and paid holidays
- 401(k)
- Real opportunities for internal growth and advancement
- A supportive, professional team environment
- Monday–Friday schedule, standard business hours (no nights or weekends)
How to Apply
Submit your resume through Indeed. Cover letters are welcome but not required — if you choose to include one, tell us why you're interested in QPB specifically and what you'd bring to the role.
Quality Payroll & Benefits is an equal opportunity employer committed to creating an inclusive environment for all employees.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Administrative: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $17 - $19