What are the responsibilities and job description for the Front Desk Coordinator position at Elkstone Roofing and Construction?
Position Overview
Elkstone Roofing and Construction is hiring a full-time Front Desk Coordinator to support our customers and office operations. This position will serve as a primary point of contact for incoming calls, emails, warranty requests, and general customer questions.
We are looking for someone who is organized, dependable, professional, and comfortable communicating with customers throughout the day.
Responsibilities
- Monitor and answer the Company’s main phone line
- Monitor designated Company email accounts
- Respond to customers professionally and route requests to the appropriate department
- Log warranty and service requests accurately
- Follow up with customers regarding scheduling, updates, and outstanding information
- Maintain clear records of customer communications
- Greet and assist customers, employees, vendors, and visitors
- Keep the office stocked with supplies, refreshments, and other necessary items
- Monitor office inventory and place approved supply orders
- Assist with basic filing, data entry, scanning, and other administrative tasks
- Maintain an organized and professional front-office environment
- Support management and other departments with reasonable office-related tasks
Qualifications
- Strong phone and written communication skills
- Professional and friendly customer-service approach
- Dependable attendance and punctuality
- Strong organization and attention to detail
- Comfortable using email, spreadsheets, online systems, and office equipment
- Ability to manage multiple requests without losing track of details
- Ability to handle customer complaints calmly and professionally
- Previous front-desk, receptionist, customer-service, or administrative experience is preferred
Compensation and Work Environment
- $18.00 per hour
- Full-time employment
- In-office position
- Consistent customer and employee interaction
- Fast-paced construction-office environment
About Elkstone Roofing and Construction
Elkstone Roofing and Construction is a growing exterior construction company serving homeowners throughout Utah. We specialize in roofing and exterior projects and are committed to professional communication, quality workmanship, and a positive customer experience.
Please submit your resume and a brief explanation of your customer-service or administrative experience.
Pay: $16.00 - $18.00 per hour
Experience:
- Front desk: 1 year (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- South Jordan, UT 84095 (Required)
Work Location: In person
Salary : $16 - $18