What are the responsibilities and job description for the Front Desk Agent position at Quality Inn & Suites?
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
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Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Qualifications:
Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
- Excellent written and verbal communication skills
Our Quality Inn & Suites® Cameron Park Shingle Springs hotel is conveniently located for those traveling in the Sacramento area. Our location off exit 35 of Highway 50 is easily accessible, and we’re just five minutes from the award-winning Red Hawk Casino (our guests can enjoy free shuttle service to and from the casino). The hotel is close to many other top local attractions, too, including Eldorado National Forest, Placerville Speedway and Folsom Lake.
Salary : $16