What are the responsibilities and job description for the Housekeeper position at Quality Inn, by Choice Hotels?
Position Summary
As a Hotel Housekeeper, you are essential to the guest experience. Your primary focus is ensuring that every room serves as a clean, safe, and welcoming "private sanctuary" for our guests. This role requires a meticulous eye for detail, strong organizational skills, and the physical stamina to maintain high-quality cleanliness standards across guest rooms and common areas every day.
Key Responsibilities
Guest Room Care & Sanitation
- Thoroughly clean and sanitize guest rooms—including dusting furniture, vacuuming carpets, and mopping hard floors—within assigned timeframes.
- Strip and replace bed linens according to property standards for a crisp, professional presentation.
- Disinfect all bathroom surfaces (toilets, sinks, mirrors, showers) to ensure a streak-free, hygienic finish.
- Restock guest amenities, including toiletries, fresh towels, and coffee supplies.
- Respect guest privacy by adhering strictly to Do Not Disturb (DND) procedures.
Public Area Maintenance
- Maintain cleanliness in common areas, including hallways, lobbies and elevators
- Ensure all high-traffic areas consistently meet high visual and cleanliness standards for arriving guests.
Operations, Safety & Support
- Keep housekeeping carts well-stocked, clean, and organized throughout the shift.
- Promptly report maintenance issues or damaged property (e.g., leaky faucets, AC malfunctions) to management for immediate repair.
- Notify supervisors of missing guest room items to ensure accurate inventory and guest billing.
- Log and process all items found in guest rooms per the official Lost and Found policy.
- Adhere to all health, safety, chemical-handling (OSHA), and accident prevention protocols.
- Attend scheduled department meetings and training sessions.
- Report any unusual occurrences or special guest requests directly to the General Manager or Owner.
Qualifications & Physical Requirements
- Physical Stamina: Ability to stand, walk, bend, kneel, reach, and lift up to 25–50 lbs continuously throughout an entire shift.
- Communication: Strong interpersonal skills to interact professionally with guests and coordinate effectively with the front desk team.
- Experience: Prior hotel housekeeping or commercial cleaning experience is preferred, but not required. We are happy to provide complete on-the-job training to match our brand standards for candidates with the right work ethic.
- Reliability: Dependable transportation and flexibility to work variable shifts, including weekends and holidays.
Schedule & Hours
This is a part-time role offering approximately 8 to 24 hours per week, depending on hotel occupancy:
- Summer/Peak Season: Higher volume with potential for additional hours based on property demand and performance.
- Winter/Off-Peak Season: Lower, unpredictable volume with reduced hours.
Perks Include:
- Flexible work schedules
- Paid Time Off (PTO)
- Holiday pay for select holidays
- Comprehensive paid training
- Employee discounts / room perks
Pay: $13.00 - $14.00 per hour
Expected hours: 8.0 – 24.0 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
Work Location: In person
Salary : $13 - $14