Part Time Hotel Front Desk Clerk Afternoon Shift

We are looking for a part-time weekend Hotel Front Desk Clerk to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. We are looking for someone who is reliable and able to get along well with others. There are 3 -4 shifts available. Perfect for someone wanting to make extra money over the weekend. The days are Friday afternoon 3pm-11 pm, and Saturday and Sunday mornings 7 am -3 pm. It's possible to have Saturday or Sunday mornings with Monday afternoon if this works better for scheduling. ​

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations
• Maintain updated records of bookings and payments

Skills

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills

Job Type: Part-time

Pay: $9.50 - $10.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $10 - $10