What are the responsibilities and job description for the Front Desk Clerk position at Quality Inn and Suites?
Full Job Description
The Quality Inn and Suites in Tarboro NC is currently searching for remarkable Associates. We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidates will be engaged, authentic, and prepared to operate a best-in-class hotel. This is an exceptional opportunity for a candidate with a great attitude to join a winning team!
As a Guest Service Supervisor, you will be responsible for delivering a high level of customer service on a regular basis ensuring that we meet and exceed our guests’ expectations. Candidates with a great smile, big personality, excellent service skills and a desire to grow within the company are highly desired. Guest Service Supervisor duties will include but not limited to:
· Providing that critical first impression to our guests and have a natural passion for delivering exceptional service.
· Welcome and serve guests in person and over the phone every day.
· Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
· Follow-up on all guest surveys, reviews and complaints and respond to them accurately and in a timely manner.
Job requirements:
· Must have excellent communication, phone, written and hospitality skills.
· Supervisory experience preferred
· Able to stand for 8-hour shifts
· A flexible schedule is necessary for this position, including ability to work days, nights, weekends, and holidays.
· Opera experience preferred but not required.
Enjoy an excellent wage, travel discounts and the opportunity for growth. Must be able to pass Background Check, EOE.
Job Type: Full-time
Job Types: Part-time, Full-time
Pay: From $8.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $8