What are the responsibilities and job description for the Transportation Supervisor position at Quality Custom Distribution?
Description
Transportation Supervisor – Charlotte, NC
What You’ll Do
You’ll lead a fast-paced transportation team that keeps critical deliveries running smoothly and safely. This isn’t just about moving products - it’s about people, performance, and precision. If you're a logistics leader who knows how to motivate teams, resolve issues on the fly, and keep things rolling no matter what, you’re in the right place.
About QCD
Quality Custom Distribution (QCD) is the largest division of Golden State Foods (GSF), a global foodservice leader founded in 1947. Since launching in 2006, QCD has grown into a global leader in custom distribution, with operations across the U.S. Headquartered in Frisco, Texas, we deliver to some of the most iconic brands in the industry.
We invest in people because we believe opportunity is what you make of it. When you show up consistently, work with integrity, and lead by example, there’s room to grow. Just ask some of our leaders - many started as warehouse workers and grew into the roles they hold today. At QCD, where you start is just the beginning.
In This Role, You’ll
We’re not just in the business of distribution - we’re in the business of development. More than 67% of our team has been with us for 3 years, and that’s no accident. We recognize hustle, reward consistency, and promote from within. When you show up and put in the work, we’ve got your back. And when you’re ready to lead, we’re ready to support.
At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do too.
We also believe in diverse perspectives and are committed to creating an inclusive workplace where every person can thrive - respected, supported, and empowered. Diversity, in every form, strengthens our teams and our communities. These same commitments extend beyond our doors and into the neighborhoods we serve.
Equal Opportunity Employer
We’re proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive workplace where every person can thrive - respected, supported, and empowered. We believe diversity, in every form, strengthens our team and our communities.
Transportation Supervisor – Charlotte, NC
What You’ll Do
You’ll lead a fast-paced transportation team that keeps critical deliveries running smoothly and safely. This isn’t just about moving products - it’s about people, performance, and precision. If you're a logistics leader who knows how to motivate teams, resolve issues on the fly, and keep things rolling no matter what, you’re in the right place.
About QCD
Quality Custom Distribution (QCD) is the largest division of Golden State Foods (GSF), a global foodservice leader founded in 1947. Since launching in 2006, QCD has grown into a global leader in custom distribution, with operations across the U.S. Headquartered in Frisco, Texas, we deliver to some of the most iconic brands in the industry.
We invest in people because we believe opportunity is what you make of it. When you show up consistently, work with integrity, and lead by example, there’s room to grow. Just ask some of our leaders - many started as warehouse workers and grew into the roles they hold today. At QCD, where you start is just the beginning.
In This Role, You’ll
- Plans, implements, and monitors day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs.
- Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc.
- Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair.
- Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment.
- Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required.
- Updates routing programs (XATA, CADEC) on a daily basis, including review of drivers’ on-board computer reports to ensure that goals for efficiency and timeliness are met.
- Performs other related and assigned duties as necessary.
- 3 years of transportation or food distribution experience, including supervisory roles
- Working knowledge of DOT regulations, driver safety, routing software, and logistics reporting
- Strong leadership and conflict-resolution skills - you know how to lead through complexity
- Ability to communicate clearly with internal teams, drivers, and external partners
- Work in a temperature-controlled warehouse - dry, chill, and freezer zones
- Bachelor’s degree preferred (but not required); management or operations-related fields a plus
- Experience working in unionized environments strongly preferred
- Ability to travel as needed and work onsite in a 24/7 operation
- Full-time, on-site supervisory role in a temperature-controlled warehouse
- The shift is flexible
- Supports a 24/7 operation with flexibility required for evenings, weekends, and holidays as needed
- Leads a large-scale transportation team focused on safety, reliability, and service
- Salary: Commensurate with experience
- Weekly pay (every Friday)
- Health, dental, and vision benefits available after 30 days
- 401(k), paid holidays, vacation, and more
- Company-provided uniforms and work shoes
We’re not just in the business of distribution - we’re in the business of development. More than 67% of our team has been with us for 3 years, and that’s no accident. We recognize hustle, reward consistency, and promote from within. When you show up and put in the work, we’ve got your back. And when you’re ready to lead, we’re ready to support.
At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do too.
We also believe in diverse perspectives and are committed to creating an inclusive workplace where every person can thrive - respected, supported, and empowered. Diversity, in every form, strengthens our teams and our communities. These same commitments extend beyond our doors and into the neighborhoods we serve.
Equal Opportunity Employer
We’re proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive workplace where every person can thrive - respected, supported, and empowered. We believe diversity, in every form, strengthens our team and our communities.