What are the responsibilities and job description for the Director of Working Capital and Cash Operations position at Quality Custom Distribution?
Description
Director of Working Capital & Cash Operations – Frisco, TX
What You’ll Do
The Director of Working Capital & Cash Operations is responsible for leading all strategic and operational activities that impact company working capital, cash flow, and transactional finance performance. This role oversees cash management, accounts receivable aging and DSO performance, accounts payable optimization, vendor management, indirect procurement controls, and enterprise-wide process improvement initiatives. The Director will lead a team of 8 to 12 employees, fostering development, accountability, and a culture of continuous improvement. This position reports to Group Vice President Finance.
About QCD
Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers.
Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.
At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you’re part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.
In This Role, You’ll
Leadership & Team Development
What You’ll Bring:
We’re not just in the business of distribution - we’re in the business of development. Your ambition accelerates our whole team’s progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout theGolden State Foodsfamily of companies.
At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.
QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.
Equal Opportunity Employer
We’re proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.
Director of Working Capital & Cash Operations – Frisco, TX
What You’ll Do
The Director of Working Capital & Cash Operations is responsible for leading all strategic and operational activities that impact company working capital, cash flow, and transactional finance performance. This role oversees cash management, accounts receivable aging and DSO performance, accounts payable optimization, vendor management, indirect procurement controls, and enterprise-wide process improvement initiatives. The Director will lead a team of 8 to 12 employees, fostering development, accountability, and a culture of continuous improvement. This position reports to Group Vice President Finance.
About QCD
Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers.
Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.
At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you’re part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.
In This Role, You’ll
Leadership & Team Development
- Lead, develop, and mentor a team of finance professionals.
- Establish clear performance expectations, accountability measures, and career development plans.
- Implement standardized processes and continuous improvement initiatives across all functional areas.
- Oversee daily cash management, ensuring accurate and timely bank reconciliations.
- Drive DSO improvement targets through proactive aging reviews, escalation, and cross-functional alignment.
- Develop and deliver weekly cash forecasts covering receivables, payables, and expected cash flows.
- Monitor key working capital KPIs and develop action plans to improve cash conversion cycle performance.
- Oversee AP operations with a focus on accuracy, timeliness, and vendor experience.
- Negotiate supplier payment terms and discount opportunities to improve overall working capital.
- Conduct quarterly reviews of supplier aging, reconciliations, and compliance with payment policies.
- Lead process improvements to reduce AP-related errors and streamline invoice-to-pay workflows.
- Implement and enforce the use of purchase orders for all indirect spend categories.
- Lead change management efforts with field operations, corporate leaders, and suppliers to ensure adoption.
- Partner with procurement and operations to improve compliance, visibility, and cost control.
- Execute a comprehensive supplier master data cleanup initiative, consolidating duplicate vendor accounts under a single master record.
- Implement improved vendor setup, maintenance, and governance processes to prevent future duplication.
- Drive improvements in DSO, AP cycle times, error reduction, and processing efficiency.
- Establish and monitor daily audit controls across AR and AP processes to ensure accuracy and compliance.
- Identify automation and technology opportunities to enhance productivity and financial integrity.
- Performs other related and assigned duties as necessary.
What You’ll Bring:
- Bachelor’s degree in Accounting, Finance, Business, or related field; MBA or professional certification (CPA, CMA, CTP) preferred.
- 7–10 years of progressive experience in finance operations, treasury, working capital optimization, or shared services.
- Demonstrated success in leading teams and driving measurable financial improvements
- Strong understanding of cash forecasting, AP/AR processes, vendor management, and financial systems
- Experienced in leading change across diverse operational teams and influence at all organizational levels
- Excellent analytical, communication, negotiation, and problem‑solving skills
- Skilled in collaborating effectively across functions and levels
- Supported operational excellence and continuous improvement initiatives
- Lead and developed talent
- Used data to inform decisions and improve operational outcomes
- Can act in accordance with GSF’s Values and Creed
- Onsite in Frisco, TX
- Weekly pay (every Friday)
- Health and Wellness: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts (FSA), Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D); Pet Insurance
- Retirement Benefits: 401(k)
- Paid Time Off (PTO): Includes vacation, sick leave, and paid company holidays provided in accordance with company policy and applicable state and local laws.
We’re not just in the business of distribution - we’re in the business of development. Your ambition accelerates our whole team’s progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout theGolden State Foodsfamily of companies.
At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.
QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.
Equal Opportunity Employer
We’re proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.