What are the responsibilities and job description for the Transportation Supervisor position at Quality Custom Distribution?
Description
ABOUT QCD:
Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.
At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.
Transportation Supervisor – Minneapolis, MN
What You’ll Do:
You’ll lead a fast-paced transportation team that keeps critical deliveries running smoothly and safely. This isn’t just about moving products - it’s about people, performance, and precision. If you're a logistics leader who knows how to motivate teams, resolve issues on the fly, and keep things rolling no matter what, you’re in the right place.
About QCD:
Quality Custom Distribution (QCD) is the largest division of Golden State Foods (GSF), a global foodservice leader founded in 1947. Since launching in 2006, QCD has grown into a global leader in custom distribution, with operations across the U.S. Headquartered in Frisco, Texas, we deliver to some of the most iconic brands in the industry.
We invest in people because we believe opportunity is what you make of it. When you show up consistently, work with integrity, and lead by example, there’s room to grow. Just ask some of our leaders - many started as warehouse workers and grew into the roles they hold today. At QCD, where you start is just the beginning.
In This Role, You’ll:
- Oversee and optimize daily transportation activities, including route analysis, delivery performance, and staffing needs (25%)
- Schedule and manage equipment and personnel to meet delivery demands, including special or supplemental orders (20%)
- Troubleshoot equipment issues and coordinate with maintenance providers for timely repairs (15%)
- Coach and support team members through performance evaluations, feedback, and daily motivation (20%)
- Enforce company policies and resolve employee issues in a union environment (10%)
What You’ll Bring:
- 3 years of transportation or food distribution experience, including supervisory roles
- Working knowledge of DOT regulations, driver safety, routing software, and logistics reporting
- Strong leadership and conflict-resolution skills - you know how to lead through complexity
- Ability to communicate clearly with internal teams, drivers, and external partners
- Work in a temperature-controlled warehouse - dry, chill, and freezer zones
- Bachelor’s degree preferred (but not required); management or operations-related fields a plus
- Experience working in unionized environments strongly preferred
- Ability to travel as needed and work onsite in a 24/7 operation
Skill and ability to:
- Supervise a diverse workforce of up to 100 employees Resolve and report delivery issues between drivers and customers: other customer service issues
- Supervise and motivate employees in a team-based environment Interpret transportation operations anomalies and identify appropriate solutions
- Prepare administrative and technical documents and reports
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
- Travel via airplane and drive an automobile
- Act in accordance with GSF’s Values and Creed
The Schedule & Setting:
- Full-time, on-site supervisory role in a temperature-controlled warehouse
- Wednesday to Saturday
- Supports a 24/7 operation with flexibility required for evenings, weekends, and holidays as needed
- Leads a large-scale transportation team focused on safety, reliability, and service
Pay & Benefits:
- Pay commensurate with experience Bonus Eligible. Pay Range: 77K - 85K.
- Weekly pay (every Friday)
- Health, dental, and vision benefits available after 30 days
- 401(k), paid holidays, vacation, and more
- Company-provided uniforms and work shoes
WHY JOIN US
We're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout the Golden State Foods family of companies.
At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.
QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.
Equal Opportunity Employer:
We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.
Salary : $77,000 - $85,000