Field Service Representative (FSR)

QED Systems, LLC, is currently recruiting a Field Service Representative (FSR) (Technician) to join our team on Joint Base Elmendorf-Richardson, Alaska to support our customer, PdM Integrated Visual Augmentation System (IVAS).Duties:Collaborate with military customers to gain a full understanding of their operational needs and/or issue(s) to be resolved.Effectively manage time to respond to service calls in a timely fashion.Complete site surveys, system installations, troubleshooting procedures, and perform system operational checks.Perform small scale (move, adds, or changes of client's) equipment as needed.Provide classroom instruction and practical, hands-on instruction in operational environment.Troubleshoot and resolve technical issues as they occur.Provide basic system administration training to technical users.Required Skills & Experience: Detail-oriented with excellent technical, verbal, and written communication skills.Must have experience installing, repairing, troubleshooting electronic systems. Must have instructor experience to provide Programs of Instruction to military customers.Must work well within a team environment, have good interpersonal skills, and ability to work effectively with customers and OEM vendors (for example: vendors for sensor systems and vehicle platforms).Physically able to deploy and conduct the necessary physical actions.Advanced knowledge of Firearms, Night Vision and Thermal equipment typically obtained through advanced education combined with experience.Required Clearance: ACTIVE CLEARANCE LEVEL REQUIRED: SecretQualifications:Associate degree (AA/AS) and at least seven (7) years of related work experience, required.Completed Military Instructor Course or equivalent, required. Must have prior military experience (11B Ranger Qualified or 18 Series, preferred).Nett Warrior background, desired. Travel: Not less than 50% travel is expected for this position. Travel may include continental United States (CONUS) and outside continental United States (OCONUS) locations. Must be able to travel from OCONUS home base to various training locations both OCONUS and CONUS.Work Environment: This position will be performed in a variety of locations, including but not limited to, government offices, military bases and depots, warehouse/maintenance shops, and/or field environments that include extended periods outdoors.Physical Demands: Physical demands of this position include ability to:Be independently mobile.Communicate effectively with co-workers and customers.Withstand prolonged periods of sitting at a desk and computer use.Climb stairs, ramps, ladders, and work stands.Wear proper Personal Protective Equipment (PPE) such as glasses/goggles (eyes), ear plugs/muffs (hearing), hard hats, and breathing respirators/masks.Operate powered vehicles, machinery, hand tools, ground support equipment, forklift, etc.Lift/push/pull objects weighing in excess of 50 pounds.Withstand exposure to noise from operating equipment.Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions.Position Type/Expected Hours of Work: This is a full‐time position, Monday through Friday. Flexibility around core hours. Travel may occur outside of normal core hours.Additional Information:Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Assigned tasks may vary, with or without prior notice, to effectively meet client requirements.Total Compensation:QED offers a competitive compensation package for full-time employees. Our total compensation package is value-based and negotiable depending upon the candidate’s specific skills and applicable relevant experience.Benefits include: Paid Time Off (PTO)11 Paid Holidays 401(k) Matching Medical, Dental & Vision Benefits Life Insurance, AD&D, and Short-Term & Long-Term DisabilityProfessional Growth Opportunities Additional BenefitsEstimated Salary Range: $100,000.00 - $120,000.00, annually. This is not a guarantee of compensation or salary. This represents the typical range for fully qualified candidates for this position based on experience, geographic location, and other factors. The final offer amount may vary. QED Systems, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.QED Systems, LLC is an Equal Employment Opportunity and Affirmative Action Employer – Minority/Disabled/Veteran/Female

Salary : $100,000 - $120,000