What are the responsibilities and job description for the Customer Service Representative position at PW Promotions?
At PW Promotions, we’re actively hiring Customer Service Representatives to join our team in Tarpon Springs! If you’re passionate about sales, delivering exceptional customer service, and thrive in a fast-paced environment, this is the perfect opportunity for you. As a Customer Service Representative, you’ll engage with customers, help them find the right products, and provide solutions that keep them coming back. Every day, you’ll be part of a high-energy team working toward sales goals while offering top-notch service.
What You’ll Do as a Customer Service Representative:
- Provide exceptional customer service to handle inquiries, resolve issues, and deliver tailored solutions
- Drive sales by recommending products that meet customer needs and exceed sales targets
- Engage with customers across various channels—phone, email, and in-person—to ensure satisfaction and build lasting relationships
- Work closely with the team to consistently meet and exceed daily, weekly, and monthly sales goals
- Track customer interactions, document all transactions, and maintain organized records for future follow-up
- Manage and resolve customer complaints quickly, professionally, and effectively, turning challenges into opportunities
- Assist with product recommendations and promotions, contributing to team sales goals
In this key role, you’ll provide exceptional service to our customers, ensuring that each interaction leaves a lasting positive impression. Whether you're answering questions, resolving concerns, or offering personalized solutions, your contribution will directly impact our business success.
What We’re Looking For in Our Customer Service Representative:
- A sales-oriented attitude and passion for helping customers
- Excellent communication skills and the ability to build rapport with diverse customers
- Ability to thrive in a high-volume environment, managing multiple tasks while maintaining high customer service standards
- Goal-driven, motivated to meet sales targets, and contribute to business success
- Previous customer service or sales experience is a plus, but we’ll train the right candidate
- High school diploma or equivalent; college grads encouraged to apply
Why Join Us at PW Promotions:
- Uncapped commission
- A fast-paced, high-volume work environment that keeps you engaged and motivated
- Clear opportunities for career growth and advancement within the company
- Join a supportive team that values hard work and collaboration, where your efforts are recognized and rewarded
Job Type: Full-time
Pay: $44,000.00 - $58,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $44,000 - $58,000
