Client Support Specialist

Here at Tarpon Springs Enterprise, we’re hiring Client Support Specialists to support our latest outreach campaign in the wireless telecommunications industry. In this full-time, field-based role, you’ll engage with customers face-to-face at local events, community sites, and pop-up locations to promote wireless and internet service programs.

This role blends sales, customer service, and account support, making it a great opportunity for individuals looking to grow within a fast-paced and people-focused environment. Whether you're just starting out or looking to build experience in a growing industry, we provide full training, hands-on mentorship, and advancement opportunities for high performers.

Client Support Specialist Responsibilities:

• Directly promote and explain telecommunications services and available connectivity programs to eligible customers in a face-to-face setting
• Assist customers in person throughout the enrollment process to ensure clear understanding and a positive experience
• Deliver accurate, up-to-date information about plans, promotions, and product benefits
• Learn and apply sales techniques to meet daily, weekly, and monthly performance goals
• Collaborate with the Client Support Specialist team to stay informed about new offers, guidelines, and eligibility updates
• Walk customers through the enrollment process and provide hands-on support from start to finish
• Track customer interactions and application activity to support reporting and team goals
• Collaborate with the team to stay updated on campaign changes and optimize outreach strategies
• Participate in training sessions and mentorship meetings to build sales and client-facing skills

Client Support Specialist Qualifications:

• Experience in customer service, sales, or account management is preferred but not required
• Strong interpersonal skills and the ability to communicate clearly and professionally with customers
• Organized, self-motivated, and able to manage multiple customer accounts and follow-ups
• Comfortable working in field-based settings, including community events and mobile enrollment locations
• Must be able to work full-time hours and have reliable transportation to assigned outreach sites

Additional Details:

This is an in-person, performance-based role involving community outreach and customer enrollment. It is not a remote or retail position.

• Job Type: Full-Time, Field-Based
• Compensation: This is a commission-based position. Representatives typically earn between $700–$1,200 per week, depending on individual performance and completed enrollments
• Schedule: Monday–Saturday (Approx. 40 hours per week)
• Work Setting: In-person role at assigned outreach locations (events, community sites, activation pop-ups)
• Training: Full training provided; no prior telecommunications experience required

Job Type: Full-time

Pay: $43,033.00 - $58,768.00 per year

Work Location: In person

Salary : $43,033 - $58,768