What are the responsibilities and job description for the Chargeback Analyst Opportunity | Hybrid | Financial Services position at Purple Hires Inc.?
Professional Experience/Background to be successful in this role:
- Has at least 2 years of chargeback of payment card risk management experience
- Has at least 2 years of customer service experience
- Meet service level and performance requirements to deliver high quality work
- Possesses strong data analysis and investigative reporting skills
- Able to solve transaction or payment issues without complete process guidance
- Communicates clearly, and effectively with customers while investigating and resolving payment exceptions
- Has strong skills in using Excel and other software to create spreadsheets, models and reports
- Ability to make sound judgment calls