Administrative Assistant

Join Our Growing Team...

We’re looking for passionate and progressive team members to join our expanding team.

Why You’ll Love Working With Us:

We value our employees and offer a comprehensive benefits package in recognition of their dedication and contributions:

• Medical, Prescription Drug, Vision, and Dental coverage for employees and eligible dependents

• Group Life Insurance

• Health and Dependent Care Flexible Spending Accounts

• Paid Time Off

• 401(K) with Company Match

• Tuition Reimbursement Program

• Career advancement opportunities

• Various incentive programs

Position Summary: 

We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. This role plays a key part in supporting daily operations, ensuring exceptional service to our customers, and assisting in the coordination between departments. The ideal candidate will have a proactive attitude, strong communication skills, and the flexibility to work varying shifts, including nights, weekends, and holidays.

Key Responsibilities

• Participate in monthly regional sales calls (x5) with Executive Leadership Team
• Participate in Weekly Accounts Receivable Call
• LinenMaster - pulling data / reports / pricing / invoices from LinenMaster billing system as needed
• Participate in Weekly Integration Calls
• Corporate Inboxes and Voicemails - reply/forward emails sent to info@purestar.com, submissions via PureStar website, and voicemail on PureStar's phone line
• Complete and submit expense reports in Concur for Executive Team members
• Maintain Ops team and FL team travel schedules 
• Order branded products as requested
• Order business cards for all locations/brands
• Maintain Facebook page for PureStar (including job postings when requested from HR)
• Create proposals and presentations for target hotels and management/ownership groups
• Maintain regional sales files including Pipeline, Upcoming Renewals, Upcoming Price Increases, New/Lost Accounts and Risks (biweekly/monthly pre-call with each region)
• Communicate Lost accounts to Accounts Receivable Team 
• Prepare monthly Occupancy Report with projections from hotels (request from Customer Service)
• Utilize CRM platform and CoStar website to support sales
• Compile pricing and contract details for contract requests to send to Legal
• Provide customer contract copies to VPOs, Auditors, AR team, and other upon request
• Account List Mgmt - Enter and maintain key data and contract dates for all PureStar Accounts 
• Pipeline - Utilize CoStar website to find/export properties in PureStar current and growth markets, including future construction
• Redesign new brands’ websites into PureStar template
• Add staff to relevant calls (Weekly Operating Review, Safety, etc)
• Organize in-person meetings, including meeting space, meals, A/V, hotel, and agenda (including Board Meetings, customer/vendor meetings, Mergers and Acquisitions meetings and others)
• Assist in planning annual company-wide meeting, including hotel, meetings, meals, activities, and all related communications
• Schedule internal and external calls
• Maintain and update online presence

Qualifications

• High School Diploma or Equivalent required.
• Minimum of three years of experience in office management, or administrative support roles, with a strong emphasis on coordinating day-to-day remote operations.
• Excellent interpersonal and verbal communication skills, with the ability to interact effectively across all levels of the organization.
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy in managing records, documentation, and administrative processes.
• Proficient in office software (e.g., Microsoft Office Suite).

Physical Demands:

• Primary work in an office/production environment

• Ability to move within the workspace, sit for extended periods, and respond to verbal and written cues

• Manual dexterity to operate standard office and production equipment

• Ability to bend, reach, and lift up to 25 lbs

Work Schedule:

• Full Time Hours

Work Environment:

• Office/desk-based role

Let’s Create a Positive Experience—TOGETHER!

At PureStar, our commitment to service excellence goes beyond our clients. From community outreach and diversity initiatives to environmental sustainability, we are dedicated to making a meaningful impact.

If you're driven by purpose, value inclusion, and want to be part of a team that makes a difference every day—we'd love to have you on board!