What are the responsibilities and job description for the Information Technology Help Desk position at Pure Talent Consulting?
Hiring: IT Help Desk (or) IT Service Desk Analyst
Location: Plano TX, 75024 (or) Portsmouth, NH 03801
Employment Type: W2 Contract
Key Responsibilitie
- sWindows OS Troubleshootin
- gBasic Networking (DNS, IP, VPN
- )Email Support (Outlook / Office 365
- )Hardware Troubleshootin
- gApplication Suppor
- tIncident / Ticket Management (ServiceNow, Jira
)
Core IT Support Skil
- lsTechnical Troubleshooti
- ngRoot Cause Analys
- isIssue Resoluti
- onTicket Documentati
- onEscalation Manageme