Parts Associate

Purdy Hyundai is looking for self-motivated individuals who would like to serve as a Parts Counter Associate. The Parts Counter Associate supports dealership operations by providing accurate, timely, and professional parts assistance to technicians, service personnel, and customers. This role helps maintain efficient parts operations while contributing to customer satisfaction, inventory organization, and a collaborative, hospitality-driven dealership environment.

Our automotive group, Purdy Group, is built on the values of Fun, Care, and Accountability. The automotive industry requires a high level of integrity and character, and we are looking for individuals who share those values. If you are organized, detail-oriented, assertive, a team player, and committed to providing exceptional service, a career in our parts department may be the perfect fit for you.

Job Description:

Parts Sales & Customer Support

• Assist internal and external customers with identifying, sourcing, and purchasing automotive parts and accessories.
• Provide professional and responsive customer service in person, over the phone, and through electronic communication.
• Accurately process parts requests, invoices, and transactions in dealership systems.
• Communicate parts availability, pricing, and estimated delivery timelines clearly and professionally.
• Support a positive customer experience through timely follow-up and strong communication.

Inventory & Operational Support

• Assist with receiving, stocking, organizing, and maintaining parts inventory.
• Help maintain inventory accuracy and proper storage procedures throughout the department.
• Participate in inventory counts, stock rotation, returns, and warranty processes as assigned.
• Support department organization, cleanliness, and operational efficiency.
• Coordinate with service personnel to help ensure technicians receive parts timely and accurately.

Team Collaboration & Professional Standards

• Collaborate effectively with service personnel, leadership, vendors, and dealership staff.
• Maintain a professional appearance, positive attitude, and strong attendance record.
• Follow dealership procedures related to inventory management, safety, and operational standards.
• Participate in department meetings, training, and development opportunities as assigned.
• Support dealership standards related to professionalism, customer care, and workplace safety.

Purdy Benefits:

• Competitive Compensation
• Medical, Dental, & Vision insurance plans 
• 401(k) with company-match 
• Paid-time-off (PTO) 

Qualifications:

• High school diploma or equivalent required.
• Previous automotive parts, inventory, customer service, retail, or dealership experience preferred; or an equivalent combination of education and experience.
• Valid driver’s license and acceptable driving record required.