Software Development Specialist 2

The Public Utilities Commissions of Ohio (PUCO) affects nearly every household in Ohio. The PUCO regulates providers of all types of utility services which includes electric and natural gas companies, local and long-distance telephone, water and wastewater, and rail and trucking companies. More recently, the PUCO gained responsibility for facilitating competitive utility choices for Ohio consumers.

To carry out our responsibilities, the PUCO employs a professional staff that includes engineers, economists, attorneys, and safety inspectors. Continually monitoring the activities of utility and transportation companies, the PUCO works to ensure safe and reliable services for all Ohioans.

Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.

Software Development Specialist 2

Information Technology Department

Hourly Rate: $36.90 commensurate with experience

About The Information Technology Department:

The Information Technology (IT) Division works collaboratively with all PUCO departments to identify, procure and support information technology solutions necessary to perform the mission critical business functions of the PUCO. IT subject matter experts: maintain more than 50 business applications: plan, design, build and deploy new IT solutions; provide support for phones, tablets, laptops, desktops and printers; maintain production systems; and manage PUCO’s websites and webcasting activities. In addition, the IT division coordinates infrastructure support and IT security services with the Department of Administrative Services (DAS) and the Office of Information Technology (OIT).

What You'll Do:

In this position as the Software Development Specialist 2 , your primary duties will be:

• Develop Apex classes, triggers,  Web Components, and Flow automations to extend Salesforce functionality and support core business applications

• Contribute to the design, development, testing, and deployment of Salesforce applications

• Integrate Salesforce with external systems using REST/SOAP APIs or custom web services

• Work with integration tools and middleware platforms such as MuleSoft, SSIS, and tableau to build and maintain system integrations

• Provide ongoing production support, including troubleshooting, and issue resolution for Salesforce and related IT systems

• Create and maintain technical documentation, including system design documents and user guides

• Follow established development standards, coding best practices, and version control processes

• Communicate effectively with cross-functional teams, business units to ensure alignment on project goals and deliverables

• Prepare and deliver status reports to team leads, project managers, and business stakeholders

• Perform additional responsibilities and tasks as assigned

Report in location:  180 E. Broad St., Columbus, Ohio 43215, Franklin County.

*Our agency does not participate in H1-B Visa Sponsorship

PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments.  Most positions perform work on-site at the PUCO Central Office. Flex-time schedules are based on operational need and require supervisor approval.

Salary Information: Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. In addition, the State of Ohio offers cost of living adjustments, longevity supplements after five years of public service, and wellness.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

48 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

-Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Software Development/Implementation

Applications must clearly indicate how the applicant meets the minimum qualifications for the position.  All answers to the supplemental questions must be supported by information provided in the work experience and/or education sections on your civil service application. If you don’t demonstrate how you meet minimum qualifications in the supplemental questions, your application may be disqualified from consideration. Please do not use "see resume or other documents" as assumptions will not be made. 

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.