Timekeeper

We are looking for someone who thrives in a detail-driven, people-focused role—where time really matters. We're looking for a Timekeeping Specialist to support one of our amazing clients. If you're passionate about clean data, clear communication, and keeping processes running smoothly behind the scenes, this might be the role for you.

Mission:

To ensure accurate and timely timekeeping across client systems by supporting employees, managing data integrity, and partnering with clients to resolve exceptions. Your primary responsibility will be maintaining clean, compliant, and approved time data that supports downstream processes like payroll—and occasionally, invoicing.

Responsibilities:

• Serve as the primary point of contact for client site employees to ensure they understand how and when to report time in client systems.
• Resolve day-to-day issues and escalate exceptions requiring client or leadership intervention.
• Monitor, validate, and submit time entries on a daily or weekly basis in alignment with client requirements.
• Ensure all timekeeping records are complete, accurate, approved, and up to date in the client systems.
• Identify and track timekeeping discrepancies, missing approvals, or reporting delays.
• Proactively communicate with employees, clients, and internal stakeholders to ensure timely resolution.
• Collaborate with leadership to standardize and refine timekeeping procedures.
• Support operational improvements that enhance consistency, compliance, and employee experience.

Ad Hoc Responsibilities: This role provides occasional support with generating client invoices or responding to invoicing questions. This includes ensuring invoices are supported by timecard data and flagging potential issues with accuracy or payment delays.

Experience:

• Bachelor’s or Associate degree preferred but not required
• 2 years of experience in timekeeping, payroll, HR support, or similar administrative tasks
• Prior experience with systems like TRACK, Deltek, Fieldglass, or other timekeeping platforms
• Strong customer service skills.
• Professional communications skills with the ability to interact with offsite employees and clients by phone and email.
• Problem solving nature to bring solutions to table, working collaboratively with colleagues and employees that are facing challenges.
• Excellent work ethic and aptitude to develop new processes to improve our workflow and the customer experience.

Why work for PTS Advance

• Strong base salary with bonus opportunities

• Unlimited PTO

• Highly collaborative culture with a fun, friendly, and team-oriented environment

• Flexible work schedule with hybrid work

• Full medical benefits and 401K plan

We are actively interviewing for this role. If you are interested, please apply or reach out directly to michelle.mccollough@lead3r.com