Demo

Mainframe Production Support (W2)

PTR Global
Chandler, AZ Contractor
POSTED ON 6/4/2026
AVAILABLE BEFORE 7/3/2026

W2 Hiring

Hybrid Schedule



Key Responsibilities

  • :Provide Level 2/3 production suppor
  • tMonitor production systems and ensure system stability and uptim
  • eAnalyze and troubleshoot failed mainframe jobs (JCL
  • )Perform root cause analysis and support ad hoc job execution
  • sMaintain and update incident tracking (ServiceNow, JIRA, Confluence
  • )Monitor and respond to application group mailboxe
  • sDocument incidents, resolutions, and create JIRA stories for follow-u

pRequired Skills

  • :Strong experience in Mainframe Production Support (application support required

)Technologies/tools

  • :JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainvie
  • wFile tools: File Manager, File Analyzer, EZTRIE
  • VExperience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar
  • )Ability to work in a high-volume, production-critical environmen


t

Salary : $60 - $67

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