What are the responsibilities and job description for the AI Engineer position at PSS Cross Country Infrastructure Solutions?
Job Description
AI Engineer
Location: Houston, TX
Job Type: Full-Time
Schedule: Monday – Friday, Standard Business Hours
Work Style: Hybrid
About The Role
At PSS Cross Country Infrastructure Solutions, every team member plays a critical role in delivering the products, equipment, and expertise that keep America’s infrastructure projects moving forward.
As an AI Engineer, you’ll be responsible for building and operationalizing practical AI solutions across our technology stack — spanning SQL Server, Railway, LLMs, AWS Bedrock, and Power BI. You will own the full lifecycle of AI delivery, from intake and data readiness through prototype, production deployment, and ongoing monitoring, delivering measurable impact and strong governance at every step
What You’ll Do
Primary Responsibilities:
Formed through the combination of PSS Industrial Group and Cross Country Infrastructure Services, PSS Cross Country Infrastructure Solutions unites deep product application knowledge, national distribution strength, and equipment rental expertise across more than 40 locations nationwide. We support contractors across energy, utility, civil, and industrial markets with reliable service, technical insight, and operational excellence.
We're a team built on shared values. We care about each other, work better together, always do the right thing, and strive for excellence every day.
Equal Opportunity Employer
PSS Industrial Group is proud to be an equal opportunity employer. We’re committed to building a team that reflects a variety of backgrounds, perspectives, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Company Statement
PSS Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
AI Engineer
Location: Houston, TX
Job Type: Full-Time
Schedule: Monday – Friday, Standard Business Hours
Work Style: Hybrid
About The Role
At PSS Cross Country Infrastructure Solutions, every team member plays a critical role in delivering the products, equipment, and expertise that keep America’s infrastructure projects moving forward.
As an AI Engineer, you’ll be responsible for building and operationalizing practical AI solutions across our technology stack — spanning SQL Server, Railway, LLMs, AWS Bedrock, and Power BI. You will own the full lifecycle of AI delivery, from intake and data readiness through prototype, production deployment, and ongoing monitoring, delivering measurable impact and strong governance at every step
What You’ll Do
Primary Responsibilities:
- Build AI solutions end-to-end: take use cases from intake to data readiness to prototype to production deployment to monitoring.
- Design and maintain reliable data pipelines and curated tables/views from SQL Server and other sources for analytics and model features.
- Develop AWS Bedrock-powered GenAI and RAG solutions (summarization, extraction, Q&A, classification) with guardrails and evaluation frameworks.
- Publish business-ready outputs to Power BI — semantic models, refresh strategies, and KPI definitions — and embed insights into workflows.
- Deploy and productionize models and services via REST APIs, scheduled jobs, and event-driven workflows; maintain logging, monitoring, and runbooks.
- Define evaluation metrics, test plans, and acceptance criteria; monitor quality, drift, latency, and cost.
- Enforce security and governance standards: least-privilege access, PII handling, auditability, and documented data lineage.
- Partner with Sales, Operations, CSD, and Finance to define requirements, drive adoption, and maintain the AI delivery backlog.
- Maintain a clean, organized, and secure development environment.
- Ensure all systems and tools are used safely, responsibly, and maintained properly.
- Quoting Experience (Q1/Q2 priority): AI-assisted workflows for quote creation, pricing guidance, product matching, and faster turnaround.
- Product Inquiry Chatbot: Customer/product Q&A and guided inquiry handling with secure knowledge retrieval.
- Product / Vendor Lookup: Fast internal lookup across catalogs, vendor terms, pricing rules, and historical data.
- CSD HelpDesk Enablement: AI-assisted ticket triage, summarization, routing, and resolution recommendations.
- Financial Analytics: Forecasting, variance explanations, anomaly detection, and executive-ready Power BI reporting.
- Proof of eligibility to work in the U.S.
- Bachelor's or master's degree in computer science or computer engineering.
- 3 years of experience in AI/ML engineering, data engineering, analytics engineering, or equivalent hands-on delivery.
- Strong SQL (advanced querying, performance awareness) and Python (data wrangling, APIs, automation).
- Practical experience building and evaluating ML solutions (scikit-learn or equivalent) with a strong understanding of validation and metrics.
- GenAI experience with AWS Bedrock (or comparable), including prompt patterns and RAG concepts (embeddings, chunking, retrieval evaluation).
- Experience deploying REST APIs, using Git, and supporting production operations (logging, monitoring, incident response).
- Ability to translate business problems into technical solutions with clear written documentation.
- Working knowledge of frontier AI model solutions (ChatGPT, Claude, Gemini, Copilot, Cortex AI).
- Power BI experience (data models, measures, refresh/publishing, governance).
- Familiarity with Railway deployments, containerization, CI/CD, and cloud security (IAM, RBAC).
- Experience with data quality frameworks, catalog/lineage practices, and model/experiment tracking.
- PPO Medical & Dental Plans
- Vision Insurance
- Company-Paid Basic Life & AD&D
- Voluntary Life & AD&D
- Short- and Long-Term Disability
- Flexible Spending Accounts (FSA) for Health & Dependent Care
- Generous 401(k) with Company Match
Formed through the combination of PSS Industrial Group and Cross Country Infrastructure Services, PSS Cross Country Infrastructure Solutions unites deep product application knowledge, national distribution strength, and equipment rental expertise across more than 40 locations nationwide. We support contractors across energy, utility, civil, and industrial markets with reliable service, technical insight, and operational excellence.
We're a team built on shared values. We care about each other, work better together, always do the right thing, and strive for excellence every day.
Equal Opportunity Employer
PSS Industrial Group is proud to be an equal opportunity employer. We’re committed to building a team that reflects a variety of backgrounds, perspectives, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Company Statement
PSS Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.