Administrative Assistant

Company: PS Wholesale Floors, LLC is a leading wholesale distributor of flooring and home improvement materials. We are committed to delivering superior products and outstanding service, supported by a dedicated team of professionals across our locations.

Position Overview: We are seeking a dependable and detail-oriented Administrative Assistant to support day-to-day office operations and provide administrative support to the VP of Product Development. This position plays an important role in managing customer communications, assisting with task management, maintaining accurate information, and ensuring follow-through on daily items. The ideal candidate is a self-starter with strong attention to detail, excellent communication skills, and the ability to stay organized while supporting multiple priorities. Flooring-related knowledge of processes or products is preferred.

Key Responsibilities:

• Customer Service: Respond promptly and professionally to emailed inquiries, day-to-day customer requests, and general office communications.
• Supervisor Support: Assist the supervisor with task management, follow-up items, scheduling support, and other administrative needs to help ensure priorities are completed accurately and on time.
• Administrative Support: Perform secretarial and general office tasks including filing, data entry, document preparation, record maintenance, and other clerical duties as assigned.
• Catalog Maintenance: Assist in maintaining non-ProSource product catalogs, ensuring product information is accurate, organized, and updated with a high level of attention to detail.
• Follow-Up and Task Tracking: Monitor pending items, communicate updates, and help ensure assigned tasks are completed with strong follow-through.
• Product and Process Support: Use knowledge of flooring-related products, processes, and terminology to assist with customer inquiries, internal communication, and accurate information management.
• Office Communication: Communicate effectively with team members, customers, vendors, and other departments to support smooth daily operations.
• Organization and Accuracy: Maintain organized records, track information carefully, and identify discrepancies or missing details that require follow-up.

Qualifications:

• High School diploma or equivalent required
• Previous experience in an administrative assistant, secretarial, customer service, or office support role preferred.
• Strong written and verbal communication skills, with the ability to respond professionally to emailed inquiries and daily requests.
• Exceptional attention to detail, accuracy, and organization.
• Self-starter with a proactive attitude and strong follow-through.
• Ability to manage multiple responsibilities and prioritize tasks in a fast-paced office environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Flooring-related knowledge of products, processes, or terminology is preferred.
• Professional appearance and demeanor.

Benefits:

• Competitive hourly wage of $17-$18/hour.
• Our company values work-life balance and is closed on weekends.
• Comprehensive benefits package including health insurance, company-paid life insurance, retirement plans, and paid time off.

• Opportunities for career growth and advancement within a stable and growing company.