Senior Communications Manager and Strategic Leader

Who We Are

Prowess Consulting is a consulting firm that specializes in helping the largest enterprises in the technology industry define, manage, benchmark, and market their solutions and services. We take great pride in investing the time and effort to gain a deep understanding of our clients’ technologies, their customers, and the stories and strategies they need to tell to be successful in the market. Our team of technology and marketing experts is immersed in the technology trends that affect our clients’ businesses, so we can add value at every stage of engagement to help them succeed.

Who You Are

We are looking for a seasoned Senior Communications Manager and Strategic Leader to support a leading tech company’s employee communications and advocacy platforms team. This leader is a trusted advisor and team leader who offers strategic counsel, manages workflows and priorities, and continually identifies opportunities for greater efficiency and impact.

To be considered for this role, you must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Georgia, Illinois, Iowa, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington.

This is a full-time role that can be worked remotely, however, collaboration with teammates centered in the Pacific time zone will be essential. No third-party agencies, please.

Key Responsibilities

Team Management and Strategy

• Tracks performance across the team to identify bottlenecks or opportunities for improvement
• Ensures client expectations are being met and address concerns with a solution-oriented mindset
• Acts as a sounding board and strategic advisor to the client and manages staffing needs
• Drives meeting cadence and agendas for both internal team syncs and partner team meetings

Advocacy Community Building

• Supports the health and growth of the employee communications ecosystem, including coordination with internal and external vendors
• Reviews content health and engagement metrics regularly and identifies challenges and opportunities for growth
• Has a keen understanding of social media best practices and guides the team to make changes as needed to boost engagement metrics
• Manages ongoing employee education campaigns to grow usage of the platforms
• Reflects the feedback of employees, internal curators and other key stakeholders to continually improve the effectiveness of the platforms

Media Relations and Brand Reputation Management

• Monitors media coverage and inquiries and keeps internal stakeholders informed
• Identifies brand risks and keeps internal stakeholders up to speed on mitigation plans
• Drafts reactive statements and PR plans as needed and partners effectively with stakeholders across the company to gain alignment

Required Qualifications

• Proven experience in communications, marketing, community management, or brand management strategy
• Proven track record managing and motivating high-performing teams
• Expertise in data analysis to inform actionable strategies
• Executive presence and confidence in high-stakes decision-making
• Experience with large-scale organizations, Microsoft experience preferred
• Proficiency with Microsoft 365, Teams, and collaboration tools

Additional Details

• The pay range offered for this position is $120,000 – 160,000 per year, depending on experience and geographic location.

Prowess Consulting is an equal-opportunity employer, and diversity is a core value for us. We are a Minority/Women-owned Business Enterprise (WMBE) in Washington, and we committed to diversity, equity, and inclusion. At Prowess Consulting, we are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing. For more information, please visit www.prowessconsulting.com