What are the responsibilities and job description for the ER Registrar position at Provident Behavioral Health?
Role: ER Registrar (part-time, flexible hours during evening shifts).
Responsibilities: Manage patient intake and registration in the Emergency Department, verify personal, insurance, and medical information, ensure confidentiality, and provide excellent customer service. Key duties include greeting patients, obtaining signatures and consents, verifying insurance coverage, collecting co-pays, documenting patient details, placing identification armbands, notifying staff of patient arrivals, and supporting department communication during emergencies. Maintain accurate records, facilitate efficient operations, and follow policies.
Qualifications & Skills: Post-secondary healthcare-related training preferred; 0-2 years of experience in healthcare or customer service. Strong communication, customer service, and attention to detail skills required. Familiarity with electronic health records, insurance verification, medical terminology, and handling sensitive information. Ability to stay calm under pressure and work collaboratively in a fast-paced environment.
Responsibilities: Manage patient intake and registration in the Emergency Department, verify personal, insurance, and medical information, ensure confidentiality, and provide excellent customer service. Key duties include greeting patients, obtaining signatures and consents, verifying insurance coverage, collecting co-pays, documenting patient details, placing identification armbands, notifying staff of patient arrivals, and supporting department communication during emergencies. Maintain accurate records, facilitate efficient operations, and follow policies.
Qualifications & Skills: Post-secondary healthcare-related training preferred; 0-2 years of experience in healthcare or customer service. Strong communication, customer service, and attention to detail skills required. Familiarity with electronic health records, insurance verification, medical terminology, and handling sensitive information. Ability to stay calm under pressure and work collaboratively in a fast-paced environment.