What are the responsibilities and job description for the ER Registrar - Full-time, Nights position at Provident Behavioral Health?
Role: The ER Registrar manages patient intake and registration in the Emergency Department, ensuring accurate documentation, insurance verification, and confidentiality.
Responsibilities
Responsibilities
- Greet patients and families with professionalism and compassion, ensuring a positive experience.
- Register patients, collecting personal, insurance, and medical information, and verifying details.
- Obtain necessary signatures and explain consent forms.
- Verify insurance coverage and eligibility, assist with billing inquiries, and collect co-pays or deductibles.
- Document patient information accurately, including special circumstances if the patient cannot sign.
- Ensure proper patient identification with armbands and notify clinical staff of patient arrivals.
- Communicate with departments during emergencies and follow up on patient wait times.
- Perform additional duties as assigned, ensuring compliance with policies and maintaining attendance.
- Post-secondary education in medical or healthcare administration preferred.
- 0-2 years of experience in healthcare settings or customer service.
- Strong communication, customer service, and knowledge of insurance verification.
- Familiarity with EHR systems, attention to detail, and ability to handle sensitive information.
- Effective interpersonal skills and professionalism in high-stress situations.