What are the responsibilities and job description for the Customer Experience Coordinator position at Prosper Consultants, Inc.?
Customer Experience Coordinator Role:
- Build relationships with customers by providing professional support to close quality sales.
- Proficient in product knowledge to answer customer questions thoroughly.
- Emphasize the features of products to highlight how they solve customer issues.
- Inform customers about the details and specifications regarding their order details, installation process, and billing cycle.
- Work closely with sales executives to execute customer service and sales strategies in accordance with the client's requirements.
- Assist our customer service and sales team in exceeding weekly and monthly goals.
Prosper Consultants delivers communication-focused customer service and sales solutions to clients. Our team has the collective talent to craft a dynamic direct business strategy from start to finish. We scale our model to exceed client needs. With experience working for brands of all sizes, we have developed enviable customer conversion rates through leading customer service and sales campaigns.
As a Customer Experience Coordinator, you will be responsible for building relationships with customers, providing professional support, and executing customer service and sales strategies. This role requires excellent communication skills, product knowledge, and the ability to work closely with sales executives. If you are passionate about delivering exceptional customer experiences, this is an exciting opportunity to join our team and contribute to our success.
Salary : $40,000 - $80,000