Bilingual Outreach Services Clerk

Position: Bilingual Outreach Services Clerk

Location: San Antonio, TX

Pay: $17.55/hour

Experience: At least 2 years of general office/clerical experience, or equivalent combination of education and experience.

Education: High school diploma or GED required.

Type: Full-time; Contract

Schedule: Monday – Friday, with the ability to work weekends as needed

ProRecruiters is seeking a Bilingual Outreach Services Clerk to join a growing and dynamic team!

Job Description

• Assist walk-in customers in the resource lab and answer questions about online applications and supporting documents.
• Meet with scheduled customers to help complete applications and upload documents.
• Review online applications for accuracy and completeness, ensuring all required documents are submitted.
• Answer incoming phone calls, screen inquiries, provide program or case information, take messages, or schedule appointments.
• Assist the public with application status, account confirmations, billing questions, and payment follow-ups.
• Distribute mail and maintain documentation in the database system.
• Support community outreach events and collaborate with community partners.
  
  

Position Requirements

• Bilingual in English and Spanish.
• Knowledge of general office procedures.
• Proficient with personal computers and basic office equipment.
• Ability to accurately enter data, maintain records, and prepare reports.
• Strong communication skills with the ability to respond tactfully to diverse or challenging individuals.
• Ability to follow written and verbal instructions and perform basic mathematical calculations.
• Strong organizational and scheduling skills.
• Must secure and maintain a favorable investigation and clearance.
  
  

ProRecruiters is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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