What are the responsibilities and job description for the Service Account Assistant position at Property Soar?
Job Description
**Job Description**
Blue Print Out is seeking a dedicated and detail-oriented **Service Account Assistant** to support our client service operations. This role plays a vital part in assisting account managers, coordinating service activities, and ensuring prompt, effective communication between clients and internal teams. The ideal candidate will possess strong organizational skills and a proactive mindset to help maintain customer satisfaction and operational flow.
**Responsibilities**
**Qualifications**
**Benefits**
**Job Description**
Blue Print Out is seeking a dedicated and detail-oriented **Service Account Assistant** to support our client service operations. This role plays a vital part in assisting account managers, coordinating service activities, and ensuring prompt, effective communication between clients and internal teams. The ideal candidate will possess strong organizational skills and a proactive mindset to help maintain customer satisfaction and operational flow.
**Responsibilities**
- Assist Account Managers in managing client service requests and maintaining daily service operations
- Monitor and track service orders, job tickets, and customer inquiries
- Serve as a liaison between clients and service departments to ensure deadlines and expectations are met
- Maintain accurate records of service activity, schedules, and communications
- Prepare reports and summaries of client activity and service performance
- Resolve minor customer concerns in a timely, professional manner
- Support billing processes by collecting and organizing service data for invoicing
- Coordinate with other departments (logistics, printing, admin) to meet service requirements
**Qualifications**
- Associate’s degree or higher preferred; experience in administrative support or customer service roles will be considered
- Strong attention to detail and ability to multitask under pressure
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Proven ability to handle confidential information with discretion
- Strong problem-solving and coordination skills
- Experience in service-based or logistics industries is a plus
**Benefits**
- Competitive salary ($57,000 – $61,000 annually)
- Growth and advancement opportunities within the company
- Health, dental, and vision insurance options
- Paid time off and holidays
- Supportive and professional work environment
- Ongoing training and development opportunities
Salary : $57,000 - $61,000
