What are the responsibilities and job description for the Administrative Assistant position at Property Management?
Overview
We are seeking a highly organized, reliable and versatile Administrative Assistant to support our property management team. In this role, you won't sit behind a desk: you will be the central hub communicating between tenants, maintenance staff and the property owner. You will serve as the first point of contact for all visitors, phone calls and emails. Greeting current and prospective tenants with the warmth and professionalism our reputation is built on. The ideal candidate will possess strong administrative skills, and experience in property management or real estate administration (highly recommended). This position offers an opportunity to work in a dynamic environment where attention to detail and excellent communication are essential.
Responsibilities
- Assist in managing leasing processes, including property tours, application processing, and lease signing
- Maintain accurate data entry and filing of tenant information, contracts, and legal documents
- Utilize property management software such as Yardi, OneSite, and CMMS for tracking leases, rent payments, and maintenance requests
- Handle customer inquiries via phone and in-person with professionalism and courtesy
- Assist with lease renewals, upselling additional services or amenities to residents
- Coordinate with maintenance teams to ensure property upkeep and address tenant concerns promptly
- Manage conflict resolution between tenants or staff with effective conflict management skills
- Prepare reports related to leasing activities, occupancy rates, and compliance status
Qualifications
- Proven experience in property management, leasing, or real estate administration
- Proficiency with Windows MS Office Suites and accounting software tools
- Excellent customer service skills with professional phone etiquette
- Ability to handle conflict resolution effectively and negotiate mutually beneficial solutions
- Strong organizational skills with attention to detail in data entry, filing, and record keeping
- Office experience that includes administrative tasks such as filing, data management, and customer relationship management (CRM) systems
- The Administrative Assistant will play a key part in fostering positive relationships with residents and supporting the overall success of the property management team.
Pay: From $20.00 per hour
Benefits:
- Flexible schedule
Experience:
- Administrative: 1 year (Required)
- Data entry: 1 year (Required)
Work Location: In person
Salary : $20