Underwriting Analyst

Introduction

At Pronto Insurance, we’re creating access, trust, and opportunity in the communities we serve. With deep roots in South Texas and a fast-growing presence across California and Florida, we bring local knowledge and genuine care to every interaction; making insurance simpler, more affordable, and more accessible for all. You’ll join a team that believes in doing the right thing, seizing opportunities, and showing up for one another. Whether you’re supporting customers in our retail locations or working behind the scenes, we’re proud to be a place where ambition meets support. Here, diverse perspectives are valued. If you’re ready to make a difference and grow with a team that’s redefining what’s possible in insurance, we’d love to hear from you.

How You'll Make An Impact

• Employment Status: Permanent / Full Time
• Job Location: Brownsville
• Reports to: Risk Manager
  
  

Overview

Will be responsible for implementing key projects that:

• Improve risk selection by gathering, reviewing, and reporting data trends through various methods and resources
• Coordinate with various vendors to automate processes
• Continuous improvement to existing MGA processes
• Helps to improve customer satisfaction
• Ensure Underwriting Guideline compliance
  
  

ACTIVITIES

Data Trend & Risk Analysis

• Proactively analyze data trends to identify risk patterns across agencies, markets, and customer segments.
• Develop creative methods to gather internal and external data to forecast potential underwriting risks.
• Perform analytics on loss ratios, underwriting compliance, and book-of-business behavior.
• Identify early indicators of exposure, fraud, operational breakdowns, and system vulnerabilities.
• Present findings to leadership with clear recommendations.

Underwriting Audit & Compliance

• Conduct routine underwriting audits and projects.
• Verify compliance with underwriting guidelines and system requirements.
• Provide feedback and coaching to sales agencies.
• Resolve escalated underwriting or documentation concerns.
• Support coordination of carrier audits.

Project Management & Continuous Improvement

• Lead and execute projects that improve risk selection and system accuracy, track system activities, and report on trends
• Manage enhancement requests and cross-departmental initiatives.
• Serve as support for IT ticket tracking.
• Proactive Department Transformation
• Help redesign the audit function toward proactive, data-driven workflows.
• Build recurring analytics, dashboards, and early-warning indicators.
• Identify inefficient processes and propose innovative solutions.
• Support long-term strategies that enhance internal controls.
• Reporting & Communication
• Produce weekly and monthly reporting on audits, risk indicators, and project progress.
• Communicate system changes and process improvements across departments.
• Translate complex data into actionable recommendations.
  

Qualifications:

• Associate's or Bachelor's degree preferred.
• Tableau and SQL knowledge - beginning to medium
• Proficiency in Excel
• Process improvement skills, being able to take an existing structure and continuously look for ways to enhance
• Ability to drive to results by making decisions in a proactive, timely way and establishing priorities with clear goals and responsibilities to achieve results.
• Ability to independently analyze solutions and employ and examine all resources available to implement solutions.
• Ability to lead change by effectively building commitment and winning support for initiatives.
• Strong interpersonal skills with the demonstrated ability to gain the confidence, respect and trust of senior executives, clients and colleagues.
• Demonstrated ability to function effectively as a team-member
• Proven ability to exercise sound judgment and strong problem solving skills.
• Effective clear & concise written and verbal communication skills, including the ability to communicate internally as well as externally with remote locations, external partners and clients and vendors.
• Must demonstrate professional and ethical business practices, adherence to company standards, and a commitment to personal and professional development.
• Proven ability to work in a high pressure and time sensitive environment.
• Strong Organizational Skills
  
  

About You

Required: Minimum secondary education required, 1-3 years related experience.

Preferred: Understanding of general insurance and legal principles. General knowledge of banking and accounting principles.

Behaviors:

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
  
  

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
  
  

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.