Administrator

Position Summary

The Administrator is responsible for supporting daily operations by reviewing customer orders,

coordinating repair workflows, and providing administrative and customer service support. This

role requires strong organizational skills, attention to detail, and the ability to manage multiple

tasks efficiently. In this role, collaboration with other Administrator(s) is essential to maintain

high standards of service and organizational efficiency.

Key Responsibilities

Order Review & Tracking

Input into the Company’s customer management system and review all customer orders

to ensure accuracy and completeness. Monitor order status and ensure all scheduled pick-

up dates are met in a timely manner.

Repair Coordination

Track and process all repairs, ensuring each item is properly packaged and organized

within the system for timely pickup.

Customer Service (Phone Support)

Answer incoming phone calls, respond to inquiries, and provide clear and professional

communication to customers.

Walk-In Customer Support

Assist walk-in customers with orders, questions, and general service needs, ensuring a

positive customer experience.

Administrative Support

Perform a variety of administrative duties as needed, including data entry, recordkeeping,

internal coordination, and other operational support tasks.

Qualifications & Skills

Strong organizational and time management skills

High attention to detail and accuracy

Excellent verbal and written communication skills

Ability to multitask and prioritize effectively in a fast-paced environment

Customer service-oriented mindset

Proficiency in basic administrative and office systems

Compensation & Benefits:

Competitive pay based

Opportunities for growth and advancement

Supportive and team-focused work environment

Schedule:

Full-time or Part-time

This job description is not intended to be exhaustive. Responsibilities may evolve or be added as

needed to support business operations.