What are the responsibilities and job description for the Front Desk Receptionist Monday - Friday 8:30am - 5pm position at Professional Imaging?
Front Desk Receptionist
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Full-Time
Professional Imaging, LLC is seeking a friendly, organized, and detail-oriented Front Desk Receptionist for our Columbia, MO location. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience from check-in to check-out.
Responsibilities:
- Greet and check in patients in a professional and courteous manner
- Verify patient demographics, insurance information, and referral documentation
- Schedule and confirm patient appointments via phone, email, and in-person
- Collect co-pays, deductibles, and outstanding balances at time of service
- Answer multi-line phone system and direct calls appropriately
- Manage patient intake paperwork and ensure all forms are completed accurately
- Coordinate with technologists and providers to maintain efficient patient flow
- Handle Letter of Protection (LOP) documentation and personal injury case coordination
- Maintain a clean and organized front desk and waiting area
- Perform end-of-day reconciliation and daily reporting tasks
Qualifications:
- High school diploma or equivalent required
- 1 years of experience in a medical office or healthcare setting preferred
- Experience with medical scheduling software and EMR systems
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Knowledge of medical insurance verification and billing processes a plus
- Experience with personal injury or Letter of Protection cases a plus
What We Offer:
- Competitive compensation based on experience
- Comprehensive benefits package
- Supportive and collaborative work environment
- Opportunity to grow with an expanding, top-rated imaging company
- State-of-the-art imaging equipment and technology
About Professional Imaging, LLC
Professional Imaging, LLC is a leading diagnostic imaging company with locations in St. Louis, Kansas City, and Columbia, Missouri. We are committed to providing exceptional patient care and high-quality diagnostic imaging services. Our team-oriented culture and dedication to excellence have made us a top-rated imaging provider in the region.
Professional Imaging, LLC is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $21