Enterprise Resources Planning Analyst

PRG is the world’s leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences.

What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 250 patents and registered trademarks, PRG is defined by innovation. And through our network of 38 offices spanning five continents, we can deliver for our customers anywhere around the globe.

Summary/objective

As an ERP Analyst, you would be supporting our Enterprising Resource Planning System by analyzing complex business issues; collaborating with business personnel and information technology team members; designing, developing, testing, delivering, and escalating innovative technology solutions.

ORACLE CLOUD Experience preferred

This role will be hybrid, minimum 4 days in the office.

Essential functions

• Provide technical assistance in identifying and evaluating issues.
• Develop new functional and business requirements for process enhancements, including providing expertise in identifying, evaluating, and developing system options, specifications, and procedures that are cost effective and meet user requirements.
• Work with users to identify and document business needs and objectives, current operational procedures.
• Proactively identify functionality gaps, perform POCs and develop solutions / workarounds.
• Test business and functional processes during ERP system configuration and upgrades.
• Diagnose and troubleshoot problems with existing ERP functionality including logging support cases with the software vendor.
• Assist in design of reports required by users and perform data analysis as needed.
• Document post-implementation revision requests and facilitate implementation.
• Lead meetings to discuss dependencies and impact of changes across all areas of the business.
• Work with partners and vendors regarding issues that affect systems and/or availability.
• Work with business intelligence tools to deliver value-added information used to drive business decisions/action.
• Create or assist others in the writing of user documentation, instructions, and procedures.
• Provide end user training.
• Deliver technology solutions in compliance with department standards.
• Stay current with all application issues, software defects or shortcomings through Third Party vendor’s Knowledge Base site and other published materials

Knowledge, Skills, and Abilities

• Experience in ERP configuration and post-production support.
• Good problem-solving skills.
• Business experience and ability to effectively interact and communicate with individuals.
• Strong leadership skills.
• Strong interpersonal skills and the ability to develop and maintain effective internal and external working relationships.
• Demonstrate fluency with accounting policies including US GAAP.
• Ability to work at both a conceptual and detail level.
• Must be efficient and effective working both independently and as part of a team.
• Skilled in data analysis, reporting, and troubleshooting across systems.
• Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability.
• Understanding of IT & Organizational change management principles to help manage the impact of changes on the business.

Physical demands

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to communicate effectively by listening and in both written and verbal forms

Travel

• Travel as needed to PRG Locations

Required education and experience

• Bachelor's in system management or accounting or a related field
• 8 years related experience and/or training, or equivalent combination of education and experience.
• Experience with system development life cycle
• Experience in working with Oracle Cloud solutions preferred.
• Expertise in Lease Accounting, Fixed Assets, Cash Management and Accounts Payable preferred.
• Global implementation experience preferred.
• Must have 3 years’ experience working on ERP system