HR Generalist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

• Proctor Loan Protector does not sponsor any type of work visa’s or STEM programs.*
  
  

Summary

The TR Generalist is responsible for the administration of the human resources policies, procedures and programs. The TR Generalist carries out responsibilities in the following functional areas: employee development, Human Resource Information Systems (HRIS), employee relations, benefits, employment processing, affirmative action, employee leaves, records management, and policy and procedural development and communication. The Team Resources Generalist promotes practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Must be able to maintain a high level of confidentially with sensitive and protected information.

Essential Duties and Functions: include the following. Other duties may be assigned.

The TR Generalist is responsible for all or part of these areas:

• recruiting and staffing, including advising senior management regarding hiring and termination decisions
• provides input on workforce plans including recruiting and staffing strategies to optimize business unit talent acquisition and retention
• supports employee performance evaluation process, performance improvement plans and career development process
• abides by and stays informed of applicable human resource federal and state requirements in day-to-day work, including conducting investigations, and maintaining records
• employee orientation and performance development
• assists with the implementation of employee relations and human resources policies, programs, and practices
• assists managers and employees as needed to understand changes
• coordination of benefits administration and enrollment
• employee safety, welfare, wellness and health
• counsels managers in coaching and disciplining employees
• assists managers with employee relation issues and activities
• coordinates employee leaves
• updates job knowledge by participating in educational opportunities
• conducts disciplinary meetings/exit interviews
• pursues a course of personal, professional development.
• other duties as assigned
  
  

Competencies

• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required

• Bachelor’s degree in Human Resources, Business Administration or equivalent education/work experience
• Proficient with MS Office Suite
• Knowledgeable in employment laws and regulations
• Excellent verbal & written communication and ability to resolve conflict
• Ability to work independently and exercise sound judgment
• Ability to maintain a high level of confidentiality, ethics and integrity
• 3 years’ experience in a similar position
• Responsible for personal ongoing development
  
  

Preferred

• 5 years’ experience in Human Resources
• HR Certification
• Notary
  
  

Physical Requirements Necessary On a Regular Basis

• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
• Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
• Vision sufficient for use of a computer monitor.
• Ability to sit at a desk 7-8 hours per day.
  
  

Pay Ranges

Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.

This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

EEO Statement

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
  
  

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.