What are the responsibilities and job description for the Account Manager position at Proclense Group?
Company Description
Proclense Valeting specializes in delivering professional vehicle valeting services with a commitment to precision, expertise, and exceptional quality. Founded with a strong focus on motor dealerships, the company has grown while retaining its core values of attention to detail and delivering results that surpass expectations. Striving for excellence in every task, Proclense Valeting reflects the high standards and brand values of its clients. The company’s success is built on its reputation and collaborative relationships with clients to ensure the best outcomes tailored to their needs.
Role Description
The Account Manager will play a vital role in building and maintaining strong client relationships while overseeing project workflows to ensure exceptional results. Daily tasks include client communication, coordination with teams to meet service standards, and monitoring project progress to align with client requirements. Additional responsibilities include managing schedules, resolving client inquiries, and identifying opportunities to improve processes. This is a full-time, on-site role located in Kent, WA.
Qualifications
Proclense Valeting specializes in delivering professional vehicle valeting services with a commitment to precision, expertise, and exceptional quality. Founded with a strong focus on motor dealerships, the company has grown while retaining its core values of attention to detail and delivering results that surpass expectations. Striving for excellence in every task, Proclense Valeting reflects the high standards and brand values of its clients. The company’s success is built on its reputation and collaborative relationships with clients to ensure the best outcomes tailored to their needs.
Role Description
The Account Manager will play a vital role in building and maintaining strong client relationships while overseeing project workflows to ensure exceptional results. Daily tasks include client communication, coordination with teams to meet service standards, and monitoring project progress to align with client requirements. Additional responsibilities include managing schedules, resolving client inquiries, and identifying opportunities to improve processes. This is a full-time, on-site role located in Kent, WA.
Qualifications
- Strong interpersonal and communication skills, including the ability to manage client relationships effectively.
- Proven experience in account management, customer service, or related roles.
- Organizational and time management capabilities to handle schedules and project coordination efficiently.
- Problem-solving and critical-thinking skills for addressing client concerns and optimizing operational processes.
- Knowledge of automotive or valeting service industries is a plus.
- Proficiency with relevant software tools and a willingness to learn new systems.
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
- Availability and commitment to on-site work in Kent, WA.