5-Star Private Dental Office Treatment/Benefit Coordinator

Job Overview

Join Prizm Dental as a Treatment and Benefit Coordinator! Prizm Dental has the reputation as a 5-Star dental office. As the treatment/benefit coordinator, you will also be in charge of all patient communication including phone/email/in person contacts.

Duties

• Coordinate treatment plans by explaining procedures, costs, and insurance benefits clearly to patients, ensuring they understand their options.
• Verify insurance coverage using EMR (Electronic Medical Records) systems such as Open Dental, Flex, and Vyne, and accurately process claims while adhering to HIPAA regulations for patient privacy.
• Manage medical and dental records with precision, including updating medical documentation, coding procedures correctly, and maintaining compliance with HIPAA standards.
• Maintain excellent communication with patients regarding their benefits, treatment options, and post-treatment care to foster trust and satisfaction.
• Handle all patient communications including phone/email/in person
• Schedule and make sure patients are set up with their digital paperwork
• Collect payment and input into patient's record
• This is not an extensive list of duties!

Requirements

• Proven experience working in a dental office setting as the treatment/benefit coordinator or office manager. Minimum of 3 years required!
• Strong knowledge of dental terminology.
• Proficiency with EMR systems such as Open Dental.
• Knowledge of HIPAA regulations for safeguarding patient information and maintaining confidentiality at all times.
• Familiarity with dental coding processes related to dental procedures for insurance billing purposes.
• Excellent organizational skills combined with effective communication abilities to coordinate treatment plans efficiently.
• Excellent communication skills in person and over the phone

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid sick time
• Paid time off

Work Location: In person

Salary : $25 - $30