What are the responsibilities and job description for the Solutions Engineer position at Private Label Staff?
About the Company
The company provides U.S. federal government customers with the insights and technologies needed to drive secure and effective IT transformation. As a value-added reseller (VAR) and systems integrator focused exclusively on the public sector, the organization delivers best-of-breed technologies, services, and solutions across Cybersecurity, Cloud Infrastructure, and Performance Monitoring.
The organization is driven by a people-first culture that values innovation, collaboration, and continuous learning. Employees are supported in building rewarding careers through professional development opportunities, competitive benefits, and a strong emphasis on work/life balance.
About the Role
The Sales Engineer supports sales teams by serving as the technical subject matter expert throughout the sales lifecycle. This role partners closely with customers to understand business and technical challenges and designs solutions aligned to customer goals and constraints.
The ideal candidate brings hands-on technical experience in one or more of the following areas:
- Cloud
- Cybersecurity
- Infrastructure
- Networking
- Storage
- Virtualization
Strong communication skills are essential, including the ability to translate complex technical concepts for audiences ranging from technical engineers to executive stakeholders. The role requires the ability to identify solution patterns and anti-patterns and recommend the most appropriate approach based on customer requirements.
Remote work is accepted for this position.
Responsibilities
- Support sales teams by developing and documenting technical solutions aligned to customer needs and objectives
- Create sales support documentation, including responses to RFIs, RFPs, and RFQs; architectural diagrams; solution requirements; and pricing or quoting materials
- Identify and support sales opportunities through technical discovery and solution alignment
- Collaborate with sales teams, vendors, partners, and customers
- Obtain and maintain technical certifications aligned with organizational strategy
- Travel for events, meetings, or conferences as needed (typically quarterly)
- Continuously assess work quality and efficiency and recommend improvements to systems and processes
- Perform additional duties or projects as assigned
Requirements
- 3 years of relevant experience or coursework supporting, designing, or implementing technology infrastructure solutions (physical, virtual, or cloud-based)
- Interest in pursuing or currently holding advanced or expert-level certifications in strategic technology areas or vendor platforms
- Bachelor’s degree in a related field or equivalent combination of education and experience
- 3 years of experience supporting federal customers or projects
Work Authorization / Security Requirements
- Ability to obtain a security clearance
Nice to Have
- Professional-level or architect-level certifications
- Existing or recent federal agency EOD or active clearance
- Experience working for or with a value-added reseller (VAR)
Physical Requirements
- Ability to work in an office or remote environment
- Prolonged periods of sitting and working at a computer
- Ability to lift, carry, or move moderate weight as required on an occasional basis
Equal Opportunity Statement
The company is an equal opportunity employer committed to fostering an inclusive and innovative workplace. Employment decisions are made without regard to race, color, religion, age, sex, national origin, sexual orientation, marital status, disability, gender identity, veteran status, or any other protected characteristic.