Property Management Director

Property Management Director

A growing, mission-driven organization is seeking a Property Management Director to lead a multi-site residential portfolio. This leadership role offers the opportunity to oversee operations across a geographically dispersed portfolio while contributing to a broader mission focused on expanding access to quality housing and strengthening communities.

Position Overview

The Property Management Director is a senior leadership role responsible for driving operational consistency, financial performance, and regulatory compliance across multiple properties. This individual will lead property management teams, support site operations, and ensure a high-quality resident experience across the portfolio.

The ideal candidate is a strategic thinker, strong operator, and collaborative leader who can balance big-picture planning with day-to-day execution.

Key Responsibilities

• Provide leadership and oversight for a multi-site property management portfolio.
• Partner with executive leadership and cross-functional teams including finance, asset management, compliance, and accounting.
• Ensure properties are well-maintained, financially sound, and meeting occupancy and revenue goals.
• Review and manage operational and financial reporting, including oversight of receivables and payables.
• Develop and implement crisis management protocols and support site teams in resolving resident concerns.
• Lead annual budgeting processes for both the overall portfolio and individual properties.
• Identify capital improvement needs and coordinate with vendors and contractors on major projects.
• Oversee staffing across multiple locations, including hiring, training, performance management, and retention initiatives.
• Establish and maintain consistent policies, procedures, and best practices across the portfolio.
• Prepare teams for regulatory reviews, audits, and inspections; ensure timely and accurate responses to findings.
• Conduct regular site visits to evaluate operations, mentor staff, and assess property conditions.
• Ensure compliance with applicable landlord-tenant laws and fair housing requirements.
• Maintain relationships with third-party vendors, contractors, and industry partners.
• Support marketing and leasing efforts to maintain strong occupancy levels.
• Drive continuous improvement initiatives and contribute to long-term portfolio strategy.

Qualifications

• Bachelor’s degree in business, finance, or related field (or equivalent experience).
• 8–10 years of progressive property management experience, including multi-site oversight.
• Proven experience leading and developing teams.
• Experience working in compliance-driven or regulated housing environments preferred.
• Strong financial and operational acumen, including budgeting and performance management.
• Proficiency with property management systems such as Yardi, MRI, Boston Post, or similar.
• Solid understanding of landlord-tenant laws and fair housing regulations.
• Excellent communication, leadership, and organizational skills.
• Ability to manage competing priorities and drive results across multiple locations.
• Willingness to travel regularly, with occasional evening or weekend availability as needed.

Core Competencies

• Strategic thinking and problem-solving
• Team leadership and staff development
• Operational execution and accountability
• Financial management and analysis
• Communication and relationship building
• Attention to detail and sound judgment
• High level of professionalism and confidentiality

Work Environment & Physical Requirements

This role includes a combination of office-based work, travel between sites, and regular computer use. The position may require extended periods of sitting, driving, standing, and occasional lifting (up to 25 lbs). Reasonable accommodations may be made to enable individuals to perform essential functions.

Relocation assistance is available for qualified candidates. Our comprehensive relocation package may include coverage for moving expenses, transportation, and related costs to help you transition comfortably into your new role and location.