Financial Transaction Coordinator

We are seeking a detail-oriented, reliable Financial Transaction Specialist to manage outgoing wire transfers efficiently and accurately. This is a full-time position, that will report to the Senior Financial Operations Manager and will work closely with Financial Analysts and other supporting departments. This role is critical in ensuring the smooth execution of financial transactions while maintaining compliance with banking regulations and security protocols. Financial Transaction Specialists balance and reconcile incoming and outgoing wire transfers.

Duties and Responsibilities:

• Coordinates and reports on the issuance of cross-border, foreign currency, and time-sensitive wire transfers across payable systems.
• Initiates all cross-border, foreign currency, and time-sensitive wire transfers.
• Initiates and receives domestic and international inbound/outbound wire transfers
• Follows relevant policies, procedures, and process controls to ensure necessary approvals and validations are in place for accurate issuance of manual payments
• Analyzes cash activity daily against ledger postings, resolving issues such as failed payments or incorrect entries
• Posts manual clearing documents for paid invoices within payable systems
• Assesses and reviews in-process invoices, performs daily analysis and application of system knowledge to update data in Salesforce CRM.
• Coordinates with the team to ensure all wires are sent and processed in a timely manner.
• Certifies proper client verification is completed on all outgoing wires per company policy.
• Collaborates with internal departments and external financial institutions to resolve discrepancies or issues related to wire payments.
• Provides extensive communication (including email and telephone contact) with customers to assist them with Wire, ACH, and other relevant transactions.
• Orders foreign currency and foreign drafts upon request and leadership approval
• Research wire transfers and transactions, as required by internal and external customers.
• Maintain detailed records of transactions for audit and compliance purposes.
• Assist customers and internal teams with wire transfer inquiries, providing excellent service and problem resolution.
• Stay updated on banking regulations, fraud prevention measures, and industry best practices regarding wire transfers
• Support other operational tasks, including reconciliation, reporting, and process improvements.
• Process ACH exceptions and ACH manual returns as needed due to stop payments/ unauthorized entries, etc.

Qualifications:

• Experience in wire processing for a bank or brokerage firm.
• Proficient in Microsoft Office Products, with intermediate experience in Excel and Word.
• Ability to communicate professionally, both orally and in writing.
• Ability to work well under pressure and meet established deadlines.
• Works independently without close supervision.
• Extremely detail oriented and high level of analytical ability.
• Complete and thorough understanding of the electronic fund functions.
• Ability to properly determine funds movement under some time constraints.
• High school diploma or equivalent experience required.
• 1-3 years of banking experience in operations or accounting.
• 1 year of ACH and wire transfer experience with willingness to obtain and maintain AAP accreditation.
• 2 years of experience with Salesforce Platform