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Business Office Support Consultant

Principle LTC
Wilmington, NC Full Time
POSTED ON 7/26/2026
AVAILABLE BEFORE 11/22/2026

Principle LTC seeks an experienced Business Office Support Consultant. This position will assist with facility compliance, data analysis, training and development of Business Office personnel and A/R billing and cash collections. This position will require the selected candidate to travel to multiple skilled nursing sites within and around the Northeastern North Carolina area.

WHY SHOULD YOU WORK HERE?

We believe in making our people the foundation of who we are. We want a workplace centered on kindness, caring, and compassion where team members meet the high standards and expectations our residents and families deserve. We are proud to offer:

  • PayActiv - get paid your earned wages before pay day
  • Health, Vision, & Dental Insurance
  • 401(k) Retirement Plan with Company Match
  • Company Paid Life Insurance
  • Accident, Critical Illness and other voluntary insurance plans
  • Vacation available following 90 days of employment, Sick, and Holiday Pay
  • Free Employee Assistance Program
  • Opportunities for Career Advancement

OUR WORKPLACE

We are a skilled nursing facility operating 24/7. Our facility is committed to providing the highest quality of care and services assuring human dignity and quality of life for our residents, their families, and our employees.

Job Summary:

  • Evaluate staffing needs and participate in the interview process of new business office personnel
  • Complete quarterly monitoring of facility compliance to company policies and procedures
  • Analyze data to identify financial trends, develop and implement plans for billing follow up, collections and account analysis.
  • Serve as resource regarding questions, problem accounts and computer utilization.
  • Assist with AR and cash collections as needed
  • Facilitate communication between Home Office Accountants and Billing Services.
  • Travel to facilities within the assigned region as necessary and/or as directed to assist the bookkeepers/facilities.

*Please note that this Job Summary outlines the general nature and level of work to be performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee.

Qualifications:

  • High school diploma or equivalent required.
  • Must be knowledgeable in skilled nursing services, Medicare, Medicaid, Insurance and private billing.
  • Facility bookkeeper or relevant experience with Medicare, Medicaid and insurance billing, preferred.
  • Computer experience required
  • Point Click Care experience preferred.
  • Driver's license in good standing
  • Willingness to travel 90% of the time

EOE

We are committed to ensure fair and equal treatment for everyone we employ and are a proud Equal Opportunity Employer.

#IND-Other

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you familiar with Medicare and Medicaid billing?

Education:

  • High school or equivalent (Required)

Experience:

  • Skilled Nursing Experienceustomer service: 2 years (Preferred)

Willingness to travel:

  • 100% (Required)

Work Location: On the road

Salary.com Estimation for Business Office Support Consultant in Wilmington, NC
$100,484 to $121,035
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