What are the responsibilities and job description for the Human Services Caseworker position at Prince William County?
Introduction
Do you want a career where your work truly makes a difference? Join us in supporting and protecting vulnerable adults in our community. Prince William County Department of Social Services, Adult Protection and Prevention Division, is seeking a dedicated Human Services Caseworker to join our Adult Protective Services team.
In this vital role, you’ll be on the front lines responding to concerns of abuse, neglect, or exploitation. Our team goes beyond taking calls—we put compassion into action by listening carefully, assessing each situation, and following clear policies and procedures to ensure safety and well-being.
If you’re ready to use your skills to create positive change and stand up for those who need it most, we invite you to apply and become part of our mission.
About This Role
This role will require the following:
Minimum Requirements
Bachelor's degree in a human services field; OR a minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a human services area.
Preferences
37.5 hours: Typically, Monday – Friday 8:30-5:00 and periodic 24-hour emergency on-call rotation
Following three months of in-person training, this role offers the potential for telework at the manager's discretion. Telework eligibility is subject to change as business needs dictate; there is no guarantee of future teleworking arrangements.
Hiring Salary Range: $70,921.50 to $97,968.00
We Also Offer Great Benefits Including
NOTE:The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety .Click here for the class description
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Prince William County Benefit Programs
01
By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.
Are you currently a resource/foster parent for a child in PWC DSS foster care program?
Please select the option that reflects your highest completed education. *Please be sure to include details of this education in your application.
Please quantify your experience in human services. *Please be sure to include details of this experience in your application.
Do you have a valid driver’s license and a safe driving record?
Do you acknowledge the starting salary is between $70,921.50 to $97,968.00?
Please quantify your experience conducting protective services investigations (Child Protective Services and/or Adult Protective Services.) *Make sure to include details of this experience in your application.
Rate your level of knowledge of local, state and federal child and/or adult welfare policies and practices.
Quantify your experience intervening in crisis situations to ensure client safety and well-being. *Make sure to include details of this experience in your application.
Do you want a career where your work truly makes a difference? Join us in supporting and protecting vulnerable adults in our community. Prince William County Department of Social Services, Adult Protection and Prevention Division, is seeking a dedicated Human Services Caseworker to join our Adult Protective Services team.
In this vital role, you’ll be on the front lines responding to concerns of abuse, neglect, or exploitation. Our team goes beyond taking calls—we put compassion into action by listening carefully, assessing each situation, and following clear policies and procedures to ensure safety and well-being.
If you’re ready to use your skills to create positive change and stand up for those who need it most, we invite you to apply and become part of our mission.
About This Role
This role will require the following:
- Respond to reports of abandonment, abuse, exploitation, neglect, and self-neglect involving disabled and older adults
- Evaluate clients’ situations and determine the severity of risk factors,
- Respond to crisis situations that are complex,
- Participate in creating service plans by collaborating with adult clients, their families, and community resources,
- Monitor ongoing cases through home visits,
- Prepare court reports, case presentations, and summaries of cases, and
- Participate in court appearances.
- Working with older adults and vulnerable populations,
- Conducting protective services case investigations and assessments,
- Ability to exercise independent judgement within policies and procedures,
- Excellent verbal and written communication skills,
- Knowledge of local, state, and federal adult welfare policies and practices, and
- Ability to develop positive working relationships with clients, peers, and community partners.
Minimum Requirements
Bachelor's degree in a human services field; OR a minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a human services area.
Preferences
- Two years of experience conducting protective services investigations (Child Protective Services and/or Adult Protective Services.
- Two years of experience intervening in crisis situations to ensure client safety and well-being.
- Strong knowledge of local, state, and federal adult welfare policies and practices.
- All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster.
- Candidates must pass criminal history, child protective services, and DMV background checks.
- Resource/foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Dept. of Social Services. Resource/foster parents for youth from other localities are welcome to apply.
- Staff in this position must possess a valid driver’s license and be eligible to drive for work.
37.5 hours: Typically, Monday – Friday 8:30-5:00 and periodic 24-hour emergency on-call rotation
Following three months of in-person training, this role offers the potential for telework at the manager's discretion. Telework eligibility is subject to change as business needs dictate; there is no guarantee of future teleworking arrangements.
Hiring Salary Range: $70,921.50 to $97,968.00
We Also Offer Great Benefits Including
- Retirement from the Virginia Retirement System (VRS)
- 401a and 457 retirement savings and investment plans
- Paid Annual Leave
- Paid Personal Leave
- Paid Sick Leave
- Paid Holidays
- Optional Group Medical and Dental Health Plans
- Optional Group Life Insurance
- An Employee Assistance Program (EAP)
- Career Development Opportunities
NOTE:The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety .Click here for the class description
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
- Temporary
- Provisional
- Seasonal employees
Prince William County Benefit Programs
01
By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.
- Yes, I acknowledge and understand the above statement and wish to continue in this process.
- No, I do not wish to proceed any further in this process.
Are you currently a resource/foster parent for a child in PWC DSS foster care program?
- Yes
- No
Please select the option that reflects your highest completed education. *Please be sure to include details of this education in your application.
- Bachelor's degree or higher in human services related field
- Bachelor's degree or higher in any field
- Associate's degree
- High School diploma or G.E.D.
- None of the above
Please quantify your experience in human services. *Please be sure to include details of this experience in your application.
- 2 or more years of experience
- 1 year of experience
- Less than 1 year of experience
- No experience
Do you have a valid driver’s license and a safe driving record?
- Yes
- No
Do you acknowledge the starting salary is between $70,921.50 to $97,968.00?
- Yes
- No
Please quantify your experience conducting protective services investigations (Child Protective Services and/or Adult Protective Services.) *Make sure to include details of this experience in your application.
- 3 or more years of experience
- 2 years of experience
- 1 year of experience
- Less than 1 year of experience
- None of the above
Rate your level of knowledge of local, state and federal child and/or adult welfare policies and practices.
- Expert – Extensive knowledge; recognized as a resource for interpreting and applying policies across local, state, and federal levels.
- Proficient – Strong understanding and able to accurately interpret and apply policies independently.
- Working Knowledge – Familiar with policies and able to apply them with some guidance.
- Limited Knowledge – Basic awareness but little direct application experience.
- No experience
Quantify your experience intervening in crisis situations to ensure client safety and well-being. *Make sure to include details of this experience in your application.
- 3 or more years of experience
- 2 years of experience
- 1 year of experience
- Less than 1 year of experience
- No experience
- Required Question
Salary : $70,922 - $97,968