What are the responsibilities and job description for the Office Assistant position at Prime Support Care Inc?
Intake Office Assistant – Home Health Division
Location: Prime Support Care Inc.
12750 SW 128th St, Suite 203, Miami, FL 33186
Employment Type: Full-time
Compensation: $17–$18 per hour (based on experience)
About UsPrime Support Care Inc. is a licensed Home Health Agency in Miami, Florida, dedicated to providing high-quality, compassionate, patient-centered care. We are seeking a reliable and detail-oriented Intake Office Assistant to support our administrative and patient intake operations.
Position SummaryThe Intake Office Assistant plays a key role in the coordination of new referrals, patient admissions, and communication between healthcare providers, patients, and internal staff. This position requires strong organizational skills, excellent customer service, and the ability to manage multiple tasks in a fast-paced home health environment.
Key Responsibilities- Receive, review, and process new patient referrals from physicians, hospitals, and community providers.
- Communicate with patients, families, and caregivers to collect necessary intake information.
- Verify insurance eligibility, authorization requirements, and coverage details.
- Enter and update patient information in the agency’s EMR system accurately and promptly.
- Coordinate with clinical staff to schedule assessments and start-of-care visits.
- Maintain organized intake records and ensure documentation complies with AHCA and agency policies.
- Assist with office tasks such as answering phones, responding to emails, and supporting administrative needs.
- Collaborate with internal departments to ensure seamless patient onboarding and service coordination.
- High school diploma or equivalent required; Associate’s degree preferred.
- 1–2 years of experience in healthcare, home health intake, or medical office settings preferred.
- Knowledge of insurance verification and referral processing.
- Proficiency with EMR systems and Microsoft Office.
- Strong communication, multitasking, and customer service skills.
- Bilingual (English/Spanish) preferred.
- $17–$18 per hour, depending on experience
- Paid holidays and time off
- Supportive, team-oriented work environment
- Opportunities for professional growth
Please send your resume and cover letter to care@primesupportcare.com
Subject line: Intake Office Assistant – Prime Support Care Inc.
Salary : $17 - $18