Spa assistant manager

Prime IV is a premium IV therapy and wellness spa delivering high-quality, medical-grade treatments in a hospitality-forward environment. We are rapidly growing and looking for a hands-on Assistant Spa Manager with medical experience who thrives in structure, accountability, and leadership.

This is not a passive role. You will be expected to lead, coach, enforce standards, and help drive performance.

Who We’re Looking For

You are:

• Organized, confident, and professional team player
• Comfortable managing nurses and medical staff
• Calm under pressure and excellent with clients
• Sales-aware and results-driven
• Able to follow and enforce SOPs consistently

Medical background required (RN, LPN, CMA, EMT, Paramedic, or similar clinical experience).

Key Responsibilities

Clinical & Operational Support

• Support daily spa operations and patient flow
• Ensure compliance with clinical protocols, documentation, and safety standards
• Assist with incident reports, client concerns, and escalations
• Maintain cleanliness, organization, and readiness of treatment areas

Team Leadership

• Help manage schedules, coverage, and attendance
• Coach nurses on professionalism, client experience, and upselling
• Enforce SOPs, appearance standards, and phone-use policies
• Participate in onboarding, training, and performance feedback

Client Experience & Sales

• Ensure exceptional client experience from check-in to check-out
• Support membership conversions and add-on education
• Assist in closing sales when needed
• Handle client feedback professionally and promptly

Administrative Duties

• Assist with inventory management and supply ordering
• Support KPI tracking (bookings, utilization, revenue per chair)
• Communicate effectively with Owner/Manager
• Help execute marketing or outreach initiatives as assigned

Requirements

• Medical or clinical background (required)
• Leadership or supervisory experience preferred
• Strong communication and decision-making skills
• Comfortable holding staff accountable
• Professional appearance and demeanor
• Ability to multitask in a fast-paced environment
• Willingness to work evenings/weekends as needed

Compensation & Perks

• Competitive hourly or salary pay (based on experience)
• Bonus potential tied to performance
• Employee IV therapy benefits
• Growth opportunity into Spa Manager or multi-location leadership
• Supportive, structured environment

This Role Is NOT For You If:

• You avoid conflict or accountability
• You dislike structure, SOPs, or oversight
• You are uncomfortable with sales conversations
• You want a “clock-in, clock-out” job

How to Apply jhaney@primeivhydration.com

Submit your resume and a brief note explaining:

Why you’re a great fit for a leadership role in a medical spa environment.

Job Type: Full-time

Pay: $22.29 - $26.85 per hour

Work Location: In person

Salary : $22 - $27