Scheduling Coordinator/Front Desk Floater

Scheduling Coordinator / Front Desk Floater

Position Summary

We are seeking a dependable and patient-focused Scheduling Coordinator / Front Desk Floater to join our team. This position supports our front desk and scheduling operations and may work at multiple locations or departments as needed. The ideal candidate is organized, professional, adaptable, and able to provide excellent service to patients, physicians, and coworkers.

Essential Functions

• Schedule and coordinate patient appointments accurately and efficiently.
• Greet patients, verify demographic and insurance information, and provide excellent customer service.
• Answer and route incoming phone calls and assist patients with scheduling questions.
• Check patients in and out and collect applicable payments.
• Verify insurance information and assist with required documentation.
• Maintain accurate patient records and follow established procedures.
• Float between front desk and scheduling areas as needed to support staffing needs.
• Communicate effectively with clinical staff, patients, physician offices, and other departments.
• Identify and address scheduling or front desk issues in a timely and professional manner.
• Maintain patient confidentiality and comply with HIPAA and company policies.
• Demonstrate strong attendance, punctuality, organization, and time management.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous medical office, scheduling, registration, or customer service experience preferred.
• Strong computer and data-entry skills.
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to handle confidential patient information appropriately.
• Professional and courteous demeanor with patients and coworkers.
• Ability to adapt to changing schedules, locations, and daily priorities.

Team Environment

We value teamwork, communication, accountability, and patient-centered service. This position works closely with front desk staff, schedulers, technologists, clinical staff, and management. The successful candidate will be someone who is willing to step in where needed, support coworkers, and help ensure patients receive a positive and efficient experience.

What We Are Looking For

The ideal candidate is someone who:

• Enjoys working with people and providing excellent patient service.
• Is dependable and takes ownership of their responsibilities.
• Can remain organized and professional when the office is busy.
• Is comfortable learning multiple functions and working in different areas.
• Works well independently while also being a strong team player.
• Communicates clearly and handles challenging situations professionally.

If you are organized, dependable, adaptable, and enjoy working in a team-oriented healthcare environment, we would love to hear from you!

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $17