Education Service Coordinator

What you will do:

The Education Service Coordinator is responsible for overseeing the Education Service program or programs, which have a broad scope. Duties are based on the assigned program and generally  participating in the more complex aspects of the work. An Education Service Coordinator will possess technical and professional knowledge, skills, and abilities relating to the assignment, as well as leadership skills necessary to administer the program.

1. 
   Follow Behavior Intervention Plan (BIP) and Individual Education Program (IEP) as needed based on individual student needs.
   

1. Working with and understanding a diverse student population.
2. Integration for social skills, technology, and communication into the curriculum.
3. Designs, develops, and implements annual quality assurance plan for subcontracted services and in-house program services; assists with the development and adoption of work programs for assigned programs; and ensures work is consistent with adopted policies and/or applicable laws.
4. Works with technical assistance agencies, providers, and assigned staff to identify technical assistance and training needs of service providers; arranges for and provides technical assistance to service providers; and arranges for or provides consultation and technical assistance and training to partner agencies and programs within assigned specialty areas.
5. Acts as liaison between the department, local agencies, state agencies, service providers, and the public and makes presentations as required and requested.

QUALIFICATIONS:

Educational and Experience Requirements:

• 
  A Bachelor’s degree in a health, social service, business, education or related field and 3 with 6 months of work experience in program administration, development, evaluation, and /or contract administration? OR
• 
  An Associate's Degree in a health, social service, business, education or related field and 3 years of work experience in program administration, development, evaluation, and /or contract administration; OR
• 
  Five (5) years’ experience in program administration, development, evaluation and /or contract administration.

Knowledge Skills & Abilities:

Knowledge of:

• Program and contract administration;
• Principles and practices of supervision;
• State regulations governing services or program area specialties;
• Principles of program evaluation and monitoring;
• Methods and techniques of data collection and statistical analysis;
• Budgeting procedures and practices; and
• Key components of cultural competency, awareness of differences, attitudes, and beliefs to effectively and appropriately work across cultures.
  

Skills to:

• Provide timely, effective, and efficient customer service to students, citizens, clients, and other employees;
• Interact patiently with individuals making inquiries regarding various programs and services, who may have little or no experience or knowledge of the services provided;
• Work with individuals who may have diverging opinions and viewpoints; and
• Perform public speaking and presentation effectively and professionally.
• Develops students’ cognitive, emotional and social capacities for learning.
• Provide de-escalation and response to crisis
• Positively fosters students’ self-esteem. 

 
Ability to:

• Communicate and express ideas effectively both orally and in writing;
• Exercise keen time management skills, balance multiple priorities, and consistently meet time lines and due dates;
• Work in stressful and sensitive situations;
• Establish and maintain cooperative working relationships with individuals and groups, be an effective collaborator in a team-centered environment, and work under general direction;
• Establish and maintain effective working relationships with staff, the public, policy makers, other governmental jurisdictions, contractors, community agencies, and other County staff;
• Utilize broad technology applications using Microsoft Office Suite or equivalent in documents processing, spreadsheets, data bases, and presentation applications;
• Lead, oversee, train, evaluate and supervise assigned staff;
• Design, conduct and direct research and data collection projects including problem identification, analysis, identifying resources, and evaluation;
• Review proposals, RFP's, and other documents and make recommendations for compliance, meeting objectives;
• Establish and maintain cooperative working relationships with individuals, whether members of the public or coworkers, from diverse groups and backgrounds;
• Effectively plan, assign, direct, and evaluate the work of others, including delegating responsibility and authority and assure success; and
• Carry out policy directives in an effective and timely manner.
• Have an excellent attendance record
• A demonstrated philosophy that all students can and will learn.
• Ability to understand the individual needs of each student.
• Displays a significant degree of professionalism and confidentiality.