Customer Service Administrator

Primary Talent Partners has a new contract opening for a Customer Service Administrator with our power technology client in Avondale, AZ. This is a 3-month contract to start with a potential for extension.

Pay: $23.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.

Schedule: Monday-Friday, 6:00 AM-4:00 PM


Description:
We are seeking a Service Administrator to support our operations team. This role involves creating and managing work orders, dispatching jobs to technicians, preparing customer estimates, and closing invoices. Strong customer service skills are essential.


Key Responsibilities:

• Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
• Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
• Assesses customers needs and gathers pertinent information.
• Creates basic work orders in appropriate systems
• Provides some status updates to customers, as requested
  
  

Qualifications:

• Prior experience in customer service (required)
• Background in automotive or industrial service environments (preferred)
• Experience as an automotive technician or in automotive/industrial customer support is a plus
• This is a great opportunity for someone with a technical service background who thrives in a fast-paced, customer-focused environment.
  
  
  

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com

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