Office Administrator/ Customer Service Coordinator

Office Administrator / Customer Service Coordinator (Electrical Company)

We are a fast-growing residential electrical and home energy company

specializing in service calls, EV chargers, home battery storage, and

solar projects. We're looking for a reliable, organized Office

Administrator to support daily operations, assist customers, and help

keep our field team running smoothly.

If you enjoy helping customers, keeping things organized, and being the

person who makes the whole operation run better, this role is for you.

Key Responsibilities Customer Communication - Answer incoming calls,

texts, and emails in a friendly, professional manner - Schedule service

calls, estimates, and installations in Housecall Pro - Provide updates

to customers about technician ETA, project status, and next steps

Scheduling & Dispatch - Manage and optimize daily technician schedules -

Enter job notes, materials, and follow-up tasks - Ensure jobs are

prepped with correct info (photos, notes, materials needed)

Material Ordering & Inventory - Order materials from suppliers - Track

deliveries and notify technicians - Maintain truck stock lists and

warehouse inventory - Help with restocking, returns, and keeping storage

organized

Administrative Support - Create and send estimates, invoices, and

receipts - Track permits, inspections, and utility paperwork (EV

chargers, solar, batteries) - Assist with referral program tracking,

warranty information, and project files - Keep the office running

smoothly — filing, data entry, task follow-up

What We're Looking For - Strong communication skills — comfortable on

the phone and via text - Highly organized and detail-oriented -

Comfortable using software (Housecall Pro, Google Workspace,

spreadsheets) - Ability to manage multiple tasks without getting

overwhelmed - Experience in home services or construction is a plus (but

not required) - A positive attitude and willingness to learn is best.

Why Work With Us - Stable, growing company with year-round work -

Supportive team environment - Opportunity to advance into Office Manager

or Operations Coordinator as we grow - Competitive pay with performance

raises - Paid time off, holidays, and flexible scheduling for the right

person

Typical Schedule Monday–Friday, 8 AM – 4 PM

Pay Range $20–$27/hr depending on experience performance-based raises

Pay: $ $30.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Work Location: Hybrid remote in Queen Creek, AZ 85142

Salary : $20 - $27