What are the responsibilities and job description for the Program Administrator position at Primary Residential Mortgage?
Position Purpose - Responsibilities/Duties/Functions/Tasks
The purpose of this position is to roll out new programs and new investors as well as maintaining existing relationships with investors, agencies, warehouse banks, and various thirdparty vendors.
In the performance of assigned tasks and duties all employees are expected to conform to the following:
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
The purpose of this position is to roll out new programs and new investors as well as maintaining existing relationships with investors, agencies, warehouse banks, and various thirdparty vendors.
- Communicates information gathered from investor correspondence to other departments, management, and branches
- Develops a thorough understanding of the business and its functions, processes, and operations
- Keeps abreast of business and market trends affecting the company
- Interacts with both internal and external contacts to obtain pertinent information
- Ensures new programs and relationships are in the best interest of the borrower and PRMI
- Ensures all programs have been properly vetted and have any needed approvals for utilization
- Establish cut-off dates for locking, funding and delivery of products that are being terminated. Communicate changes throughout the organization.
- Identify and implement opportunities to leverage technology to reduce risk associated with programs.
- Works independently under general supervision
- Creative problem-solving skills
- Ability to multi-task and manage time appropriately to fulfill multiple priorities
- Ability to pay close attention to detail and ensure accuracy when working with data and reports
- Knowledge of mortgage banking industry, operations, and processing
- Working knowledge of Windows and PC software programs
- Excellent oral and written communication skills
- Ability to interact with all levels of personnel
- Ability to work independently and function as a member of a project team
- Ability to organize and facilitate large projects among multiple departments
- General knowledge of mortgage banking industry required
- Extraordinary attention to detail
- Ability to work and to deliver content under tight deadlines
- Proficient with Microsoft Office applications (i.e. Word, Excel, Outlook, PowerPoint, etc.)
In the performance of assigned tasks and duties all employees are expected to conform to the following:
- Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
- Act within delegated authorities and adhere to applicable policy and procedures associated with such authorities.
- Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
- Ensure every action and decision is aligned with PRMI values.
- Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
- Realize team synergies through networking and partnerships across PRMI.
- Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
- Maintain a high standard of customer care while actively listening to customers to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Work effectively as a team contributor on all assignments.
- Perform quality work within deadlines. ▪ Respect client and employee privacy.
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.