What are the responsibilities and job description for the Front Office - Western Colorado Physicians Group position at Primary Care Partners Inc?
✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨
At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer:
- 100% Employer-Paid Health Insurance Premiums – Your health matters to us.
- ️ Paid Vacation and Sick Time – Because rest and recovery are essential.
- ️ A Strong Commitment to Work-Life Balance – We strive to create a positive, supportive environment where every individual can thrive both professionally and personally.
Front Office
Front Office
Job Summary:
To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff
Duties/Responsibilities:
Phones/Cashier/Greeter/Dismissal All at one seat- Primary
- Answer phones (primary) and handle calls appropriately
- Schedule and cancel appointments appropriately
- Check patients in and out and print clinical summary
- Enter legal document papers
- Enter deceased patients
- Enter and delete recalls
- Add new patient accounts
- Send outgoing faxes.
- Collect co-pays, payments or past due amounts
- Check Medicaid eligibility and RMHP eligibility.
- Collect Choice forms for RMHP and Prime mcd and documents as needed.
- Gather and enter correct demographics.
- Check patients out and print clinical summary.
- Help problem solve patient issues
- Enter no shows, cancellations, and reschedules.
Experience:
Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace
Education Requirements:
High School Diploma
Experience:
Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace
Education Requirements:
High School Diploma