Mammography Tracking Front Office-GJD

✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨

At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer:

• 100% Employer-Paid Health Insurance Premiums – Your health matters to us.
• ️ Paid Vacation and Sick Time – Because rest and recovery are essential.
• • ️ A Strong Commitment to Work-Life Balance – We strive to create a positive, supportive environment where every individual can thrive both professionally and personally.

Job Summary:

Answer all incoming calls, make appointments appropriately for patients, greet and check in patients as they arrive, check all patients out, collect payments and verify current insurance. Set up appointments and maintain schedules, with the best customer service possible. Maintain a pleasant working environment for all staff.

Qualifications:

Must be customer focused. Must have good communication and interpersonal skills.

Duties/Responsibilities:

• Answer and handle all calls politely and professionally
• Welcome and greet patients and visitors to the office
• Make, confirm and cancel appointments appropriately
• Take messages and deliver to the appropriate people
• Prepare all paperwork and schedules for the next day

• Check in patients and obtain all necessary paperwork/information
• Update demographic and insurance information
• Collect payments
• Add new patient accounts
• Retrieve messages and call patients/offices in a timely manner
• Check faxes and fax necessary billing information and results
• Enter patient orders, verify patient orders
• Help facilitate patient flow by communicating with back office and the patients waiting
• Keep front office work area and patient waiting area clean, organized and presentable
• Help problem solve patient issues
• Protects patient confidentiality by making sure protected health information is secured
• Order office supplies when needed
• Call and schedule all mammography patients needing diagnostic follow up to schedule treatment
• Data entry of all screening mammograms.
• Monitor and track all follow up mammograms; diagnostic and screening.
• Requesting previous mammograms and putting jackets together.
• Print reminder and result letters.
• Providing personal assistance, emotional support, or other personal care to others such as

co-workers, customers, or patients

• Other duties as assigned

Experience:

Worked with the public in a service setting.

Education Requirements:

Must have a high school diploma or GED.

Position Type/Expected Hours of Work:

This is a full-time position at 40 hours a week. May work evenings, weekends, and holidays.

Working Environment:

Fast paced office environment with numerous interruptions and a very wide variety of tasks. Works in a well-lighted and ventilated office.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.