Front Office - Western Colorado Physicians Group

✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨

At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer:

• 💯 100% Employer-Paid Health Insurance Premiums – Your health matters to us.
• 🏖️ Paid Vacation and Sick Time – Because rest and recovery are essential.
• ⚖️ A Strong Commitment to Work-Life Balance – We strive to create a positive, supportive environment where every individual can thrive both professionally and personally.

                                                                  Front Office 

                                                                                                 Front Office

Job Summary:

To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff

Duties/Responsibilities:

Phones/Cashier/Greeter/Dismissal All at one seat- Primary

• Answer phones (primary) and handle calls appropriately
• Schedule and cancel appointments appropriately
• Check patients in and out and print clinical summary
• Enter legal document papers
• Enter deceased patients
• Enter and delete recalls
• Add new patient accounts
• Send outgoing faxes.
• Collect co-pays, payments or past due amounts
• Check Medicaid eligibility and RMHP eligibility.
• Collect Choice forms for RMHP and Prime mcd and documents as needed.
• Gather and enter correct demographics.
• Check patients out and print clinical summary.
• Help problem solve patient issues
• Enter no shows, cancellations, and reschedules.

Experience:

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

Education Requirements:

High School Diploma

Experience:

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

Education Requirements:

High School Diploma

Salary : $16